Project Manager

Duties and Responsibilities

Essential Functions:

• Changes management of business and clinical projects by: documenting customer processes being changed; facilitating redesign of processes; recommending changes to customer processes.
• Manages projects and programs to ensure customer satisfaction, including: communicating progress to stakeholders and management; developing project charters, plans, estimates and schedules; ensuring work is completed and reporting variances; assigning tasks to team and controlling work loads; developing implementation, maintenance and support plans; tracking issues and risks; supporting project managers within other teams and mentoring junior project managers; facilitating prioritization of projects within a program; developing policies and procedures for projects; facilitating customer focus groups; designing project team staffing; and developing and executing PM training.
• Ensures that knowledge gained from project experience is reused in subsequent projects by: ensuring complete project documentation; collecting data from project activity; facilitating team collaboration; ensuring lessons learned are captured and reused.
• Ensures quality of projects by: reviewing adherence to methodology; correcting or elevating deviation from standards; and quantifying project benefits.

Common Expectations:

• Maintains professional growth and development through seminars, workshops, and professional affiliations to keep abreast of latest trends in field of expertise.
• Maintains established policies and procedures, objectives, quality assessment and safety standards.
• Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation.
• Acts as a mentor to individual(s) assigned as project leader(s).