Project Manager

PRIMARY DUTIES & RESPONSIBILITIES

• Validate customer order scope, terms, and requirements during order entry/contract review.

• Develop detailed project plans including scope, schedule, milestones, budgets, and resources.

• Lead and coordinate cross-functional teams (engineering, design, supply chain, production, and QC) to achieve project objectives.

• Serve as primary customer/stakeholder contact, providing updates, managing RFIs, and addressing concerns.

• Work with the Engineering Department to compile submittal and fabrication drawing packages.

• Coordinate with Document Control to send and track drawing submittals to customers.

• Coordinate specification or schedule changes between the customer, Engineering, and Production.

• Collaborate with manufacturing planning to align project requirements with plant capacity, material availability, and manpower resources.

• Collaborate with Sales and Estimating on any changes that affect pricing; ensure timely communication of pricing updates to customers.

• Ensure adherence to industry standards (e.g., ASME RTP-1, ASTM, API, or other applicable fiberglass/composite manufacturing codes)

• Schedule and coordinate third-party QC inspections and shipping.

• Coordinate progress or milestone invoicing with the Contracts Manager, if applicable.

• Provide weekly project/order status reports to Operations Management.

• Support Engineering/Production to resolve field issues or repairs.

• Identify risks; initiate Management of Change (MOC) and develop contingency plans.

• Maintain accurate project documentation, including reports, contracts, and change orders.

• Evaluate project outcomes and implement lessons learned for continuous improvement.

• Ensure compliance with GQP-08 (Documents & Records Control), GQP-02 (Internal Audit), and GQP-03 (Corrective Action).

• Ensure preparation and archiving of regulatory, quality, and compliance documentation, including test reports, material certifications, and shipping records.

• Oversee project closeout activities, including lessons learned and customer feedback (GQP-09).

• Provide after-sales support, including coordination of warranty claims, customer training, and service needs when required.

• Perform other duties as assigned.