Welcome!
Onboard powered by Conservice is growing, and we want you to join our team. If you're highly motivated, collaborative, and organized-and thrive in fast-paced, evolving environments-you're in the right place.
Onboard is the first platform to negotiate, deploy, support, and manage property technologies (Proptech) such as internet, video streaming, smart locks, and more-across integrated apps for residents, site teams, owners, and service providers.
We're looking for a Project Manager I to plan and execute key enterprise-level client projects. You'll act as the bridge between our clients and internal teams, ensuring every project is delivered with clarity, efficiency, and accountability.
What You'll Bring
- 2-3 years of project or program management experience, ideally within SaaS, Proptech, or similar service-oriented industries.
- Proven ability to drive cross-functional projects, collaborating effectively with internal teams, external partners, and stakeholders.
- Foundational understanding of project management methodologies (e.g., Agile, Waterfall, or PMP).
- Strong organizational skills with a focus on project documentation, task prioritization, and risk mitigation.
- Excellent organizational skills, effective communication style, capable of tailoring updates for diverse audiences, including internal teams and business stakeholders.
- Demonstrated ability to define, document, and maintain clear workflows and service-level agreements (SLAs).
- Collaborative mindset with the ability to drive alignment, build consensus, and proactively resolve project blockers.
- Adaptability to thrive in fast-paced, evolving environments, effectively balancing competing priorities to deliver measurable outcomes.
- Consultative approach to identifying operational gaps and implementing continuous process improvements.
What You'll Own
- Assist in developing project scope, objectives, and timelines.
- Support pilot programs and the transition into daily operations.
- Maintain project documentation, trackers, and task lists to keep teams informed.
- Help define roles, responsibilities, and escalation paths for project tasks.
- Support the adoption of consistent project tools and processes.
- Identify and document operational gaps to support process improvements.
- Track project status to maintain visibility and alignment across the team.
- Assist in gathering program insights and outcomes for stakeholder reporting.
- Support recurring client check-ins and reviews to maintain clear communication.