We are seeking a highly motivated and experienced Salesforce Project Manager to lead and deliver successful Salesforce implementations and enhancements.
As a key member of our team, you will be responsible for planning, executing, and closing Salesforce projects while ensuring they align with business objectives and are delivered on time, within budget, and to the highest quality standards.
You will also leverage your Scrum Master experience to guide and empower project teams, fostering a collaborative and efficient environment.
Responsibilities:
Lead end-to-end delivery of Member 360 implementation across Salesforce Data Cloud, Salesforce CRM, MuleSoft, Epic, Sabre and Marketing Cloud.
Coordinate Identity Resolution, Data Quality, Data Governance, Data Stewardship and Integration workstreams.
Lead Agile ceremonies, sprint planning, backlog management and release planning.
Facilitate workshops with business, architecture, data, and technology stakeholders.
Manage vendor, resource, budget, risk and dependency tracking.
Ensure successful onboarding of Salesforce Data Cloud, unified customer profiles, householding and preference management.
Drive business readiness, UAT, training, change management and production deployments.
Track KPI realization and value delivery throughout the program lifecycle.
Qualification:
At least 10 years of IT experience.
Proven experience (at least 5 years) in managing Salesforce implementation and enhancement projects of varying complexities.
Solid understanding of project management methodologies, tools, and techniques.
Demonstrable experience in leading teams using Agile/Scrum methodologies and principles.
Excellent knowledge of Salesforce fundamentals and experience with at least two Salesforce clouds (e.g., Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud).
Strong analytical, problem-solving, and decision-making skills.
Exceptional communication, interpersonal, and stakeholder management skills.
Ability to work independently and as part of a collaborative team.
Strong organizational and time management skills with the ability to prioritize tasks and meet deadlines.
Required Certifications:
Certified Scrum Master (CSM) or equivalent Agile Certification.
Project Management Professional (PMP) Certification.
Salesforce Administrator Certification. Good to have:
Salesforce Certified Sales Cloud Consultant.
Salesforce Certified Service Cloud Consultant.
Salesforce Certified Marketing Cloud Consultant or Other relevant Salesforce certifications.
Numbers & Facts
Location
CHICAGO, IL
Salary
$67.85–$70 Per Hour
Skills
Acceptance Testingunmatched
Agile Programming Methodologiesunmatched
Analysis Skillsunmatched
Backlog Prioritizationunmatched
Budget Managementunmatched
Budgetingunmatched
Business Architectureunmatched
Business Developmentunmatched
Certified ScrumMasterunmatched
Change Managementunmatched
Cloud Computingunmatched
Consultingunmatched
Customer Relationship Management (CRM)unmatched
Customer/Client Researchunmatched
Data Qualityunmatched
Establish Prioritiesunmatched
Home Economicsunmatched
Information Technology & Information Systemsunmatched
Interpersonal Skillsunmatched
Leadershipunmatched
Marketingunmatched
Onboardingunmatched
Organizational Skillsunmatched
Performance Metricsunmatched
Problem Solving Skillsunmatched
Project Management Professional (PMP)unmatched
Project Management Softwareunmatched
Project/Program Managementunmatched
Quality Metricsunmatched
RAID Storageunmatched
Riskunmatched
Salesunmatched
Salesforce.comunmatched
Scrum Project Management and Software Developmentunmatched
ScrumMasterunmatched
Software Development Lifecycle (SDLC)unmatched
Sprint Planningunmatched
Stewardshipunmatched
Team Lead/Managerunmatched
Team Playerunmatched
Time Managementunmatched
Vendor/Supplier Managementunmatched
🎯
Be found by employers
5,500+ employers search our resume database daily. Add yours to get found by recruiters looking for candidates like you.
Level up your application
Professional resume templates
Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.