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Project Manager II

Iconma

Jacksonville, FL

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JOB DETAILS
SALARY
$29.29–$34.29 Per Hour
SKILLS
ATM, Banking Services, Communication Skills, Cross-Functional, Customer Escalations, Customer Relations, Data Quality, ERP (Enterprise Resource Planning), Error Handling, Gap Analysis, Health Plan, Identify Issues, Information Technology Consulting, Mentoring, Multiplatform/Cross-Platform, People Management, Presentation/Verbal Skills, Project Estimates, Project Execution, Project/Program Management, Requirements Management, Requirements Validation/Verification, SQL (Structured Query Language), Sales Management, Sales/Support Engineering (SE), Technical Analysis, Technical Leadership, Testing, Time Management, Writing Skills
LOCATION
Jacksonville, FL
POSTED
Today
Our Client, an IT Services and Consultant company, is looking for a Project Manager II for their Jacksonville, FL / Hybrid  location.
 
Responsibilities:
  • Senior individual contributor and SME delivering FIS imaging and distributed capture solutions (DLM, DLC, ImageCentre, DirectLink) for banking and financial institution clients
  • Leads small projects independently as both Project Manager and Technical Analyst; serves as lead Technical Analyst on larger, complex, multi-product engagements
  • Subject Matter Expert (SME) status required — brings deep platform expertise, cross-team solutioning ability, and independent judgment to every engagement
  • Client-facing role; must maintain strong communication, stakeholder management, and relationship skills with US-based clients
  • Functional & Domain Knowledge
  • Excellent merchant and mobile distributed capture domain knowledge across banking environments
  • Deep understanding of teller and distributed capture workflows and deposit lifecycle management
  • Item processing knowledge across capture channels — merchant, mobile, teller, and ATM
  • Deposit settlement, balancing, and exception handling across distributed capture platforms
  • Familiarity with banking ERP, check clearing, and remittance processing environments
  • Platform & Application Knowledge
  • DLM (Distributed Capture Management) — SME-level knowledge; configuration, troubleshooting, and client solutioning
  • DLC (Distributed Capture) — SME-level knowledge; merchant and mobile distributed capture workflows
  • ImageCentre — general SME resource; installer, configuration, and multi-version knowledge
  • DirectLink — SME resource with focus on product-to-product migrations and add-on/work order projects
  • Cross-platform integration awareness; ability to scope and deliver multi-product implementations
  • Project & Client Management
  • Own and run small-scope projects end-to-end as both Project Manager and Technical Analyst
  • Lead Technical Analyst on large, multi-product, cross-functional implementation engagements
  • Drive requirements gathering, solution design, and delivery sign-off with client stakeholders
  • Manage scope, escalations, and client expectations through go-live and stabilisation phases
  • Coordinate and guide junior technical resources; serve as escalation point within the delivery team
  • Quick decision-making and proactive communication in deadline-driven client environments
 
Requirements:
  • Strong to excellent SQL knowledge — querying, data validation, troubleshooting, and implementation support
  • Strong item processing knowledge including merchant capture, mobile capture, teller, and distributed capture channels
  • Deposit settlement and balancing knowledge across distributed capture environments (DLM/DLC profiles)
  • Excellent sort pattern and logic knowledge — review, configure, and validate client capture requirements
  • Requirements gathering, gap analysis, and technical solutioning; cross-team collaboration and resource coordination
  • Product-to-product migration delivery; add-on and work order technical project execution
  • SME-level depth expected — able to mentor, cross-train, and provide guidance to junior analysts
  • Excellent written and verbal communication; able to present complex solutions clearly to clients and stakeholders
  • Strong documentation skills; contributes to standards, runbooks, and best-practice guidelines
  • Independent judgment and decision-making; minimal supervision required
  • Years of Experience:   11.00 Years of Experience
 
Why Should You Apply?  

About the Company

I

Iconma

ICONMA is a global information consulting management firm providing Professional Staffing Services and Project-Based Solutions for organizations in a broad range of industries.

  • Corporate Headquarters in Troy, Michigan; 20+ locations worldwide.
  • Certified Woman-Owned Business Enterprise (WBE); certified by Women’s Business Enterprise National Council, National Women Business Owners Corporation (NWBOC); and California Public Utilities Commission (CPUC).
  • Founded in 2000
  • 2000+ Employees

The company was founded on the principle that success is derived from delivering high quality service and resources in the most responsive, flexible, and innovative way. ICONMA invests in people and resources with a single goal: To provide our customers with the highest quality service in the most responsive manner. Through its network of offices, ICONMA provides the resources to help clients maintain their competitive advantage.

COMPANY SIZE
2,000 to 2,499 employees
INDUSTRY
Management Consulting Services
EMPLOYEE BENEFITS
401K, Employee Referral Program, Life Insurance
FOUNDED
2000
WEBSITE
https://www.iconma.com/

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