Required Skills:
5+ years of experience serving as a Scrum Master in Agile software development environments.
Experience facilitating Agile ceremonies including Sprint Planning, Daily Scrum, Refinement, Sprint Reviews, and Retrospectives.
Hands-on experience using Agile lifecycle management tools (Azure DevOps, Jira, Rally, VersionOne, etc.).
Preferred Skills:
Experience as a project manager
CSM certificate
Experience with Medical or Financial Systems
Other Preferred Skills
Proven experience supporting complex, enterprise-level financial or debt management software solutions.
Advanced knowledge of Scrum, Kanban, and Scaled Agile methodologies (SAFe, Nexus, LeSS, or similar).
Strong understanding of software development life cycles (SDLC), secure application development lifecycle (SADLC), and modern DevOps practices.
Demonstrated ability to guide teams in implementing Agile best practices, continuous improvement, and delivery forecasting.
Strong ability to remove impediments, negotiate dependencies, and collaborate across cross-functional teams (engineering, QA, product, architecture, compliance, and operations).
Proven ability to coach Product Owners in backlog refinement, story decomposition, estimation, and value prioritization.
Experience supporting teams working with integration-heavy, API-driven, or data-centric systems.
Strong understanding of regulatory, privacy, and security considerations in financial services software (e.g., PCI, SOC, FFIEC, CFPB-related requirements).
Excellent communication, facilitation, conflict resolution, and stakeholder management skills.
Ability to lead multiple Agile teams or a large, scaled program context.
Experience working in fast-paced, cloud-first environments (Azure, AWS, or GCP).
SAFe Scrum Master (SSM), SAFe Advanced Scrum Master (SASM), CSM, PSM I/II, ICP-ACC, or equivalent certification.
Experience working with debt collection/servicing systems, payment processing workflows, or financial case management platforms.
Understanding of user-centered design, accessibility standards, and customer journey mapping.
Experience supporting Quality Assurance processes including regression, user acceptance testing (UAT), and post-deployment validation.
Ability to facilitate technical discussions, backlog elaboration sessions, and dependency alignment across multiple teams.
Experience contributing to or establishing Centers of Excellence (Agile CoE) or process governance programs.
Key Competencies
Strong servant leadership mindset with a focus on empowering teams.
Exceptional analytical, organizational, and problem-solving skills.
Ability to drive transparency, predictability, and continuous delivery.
Comfortable facilitating executive-level reporting, burn-up metrics, dashboards, and KPI updates.
Ability to maintain a positive, motivating influence within high-pressure or sensitive delivery timelines.
| Location | Lansing, MI |
| Job Type | Full-time |
| Industry | Computer/IT Services |
| Year Founded | 2005 |
| Headquarters | Farmington Hills, Michigan, US |
| Website | https://www.prolim.com/ |
PROLIM is a leading provider of end-to-end IT, PLM and Engineering Services and Solutions for Global 1000 companies. They understand business as much as technology, and help their customers improve their profitability and efficiency by providing high value technology consulting, staffing, and project management outsourcing services.
Their IT and PLM consulting offerings include; Advisory, PLM Software/Services, Program Management, Solution Architecture Training/Staffing, Cloud Solutions, Servers/Networking, Infrastructure, ERP Practices and QA Services. Engineering services include Data Translation, CAD/CAM/CAE, Process & Product Engineering, Prototyping, and Testing/Validation within a wide range of markets and industries.