Job Description

Focus of the role: planning , tracking, working with stakeholders, driving, holding folks accountable

Lead Delivery Manager 

SUMMARY

Lead Project Manager will be responsible for delivering multiple strategic efforts across various departments.   This role will be a part of the Project and Portfolio Management organization and reports to the Director - Project and Portfolio Management.

Key responsibilities include:  

Using hands-on and a proactive approach to ensure that value is delivered - with full responsibility for all aspects of a project including managing milestones, identifying and tracking issues and risks, and driving the team to meet project goals.

Creating visibility into the project activities and milestones while balancing the desire to follow an agile and iterative software development process.

Partnering with other digital delivery groups to align ongoing efforts

Contributing to the team by participating in solution definition and removing roadblocks

Attaining full knowledge of the functional area and helps the project teams to focus on achieving desired business outcomes.

Surfacing challenges that require cross team coordination or leadership intervention prior to them impacting scope, cost or the timeline.

Establishing a good cadence for communicating outside the team including conducting effective meetings for the given audience by managing the agenda, running the meeting and communicating/tracking follow-ups.

Establishing strong relationships with IT and business stakeholders

Helping the team in identifying development opportunities and challenging the team to actively work on improving their performance

Managing budgets, forecasts and vendor teams;  Coordinates vendor selection and contracting.

Ensuring alignment of project objectives with the overall IT strategy and roadmap.

Ensures project or framework specific governance is implemented 

ESSENTIAL DUTIES

80% Project delivery Management

10% Coaching and managing other PLs/PMs

10% Perform other duties as assigned including organizational improvement activities

LEVEL BASED COMPETENCIES

Level Based Competencies are to be designated based on job level and content.

Strong Decision Making, Collaboration, conflict management, facilitation and delegation skills 

Excellent experience in dealing with C-level executives

Can coach other project managers and business team members in applying right methodology 

Ability to juggle multiple priorities with competing deadlines

Ability to drive deliverables through completion and hold team members accountable for their work

Ability to identify potential risks and provide proactive mitigations

Technical knowledge/skills

Advanced knowledge of IT standards, policies and procedures

Advanced knowledge of Networking and  Infrastructure project components

Advanced knowledge of Tools for Managing and Reporting team progress

Proficient working with technology platforms

Job / General knowledge/skills 

Positive can-do attitude, solutions-oriented and willingness to extend beyond day-to-day project manager responsibilities 

Strong ability in Problem Solving, Forward Thinking, Influencing Stakeholders

Strong Adaptability and Sense of ownership

Strong ability to Build Relationships and Credibility with Management

Strong Ability to Influence and Drive Cross Functional Decisions and Initiatives

Leadership/Supervision

Minimal to no Supervision and Oversight required

Adherence to Performance review and Goal setting process

Strong ability to provide feedback and apply feedback received to improve performance.

Education/Experience

Bachelor's Degree in Computer Science, Information Systems, or other related field or relevant experience

10+ years of managing initiatives in information technology specifically in application development, COTS implementation and integration projects

Proven experience in delivering customer facing applications 

Must have experience in applying project management frameworks that are best suited to the needs of the project to deliver value.

Must have  strong experience in managing large, complex projects

Training and certifications in traditional project management and/or agile methodologies is preferred