Budget Management, Budgeting, Communication Skills, Contract Requirements, Corrective Action, Customer Relations, Customer Satisfaction, Customer Support/Service, Customer/Client Research, ERP (Enterprise Resource Planning), Exceeded Sales Goal, Financial Projections, Maintain Compliance, People Management, Problem Solving Skills, Progress Reports, Project Planning, Project Schedule, Project Tracking, Project/Program Management, QoS (Quality of Service), Quality Management, Revenue Forecasting, Risk Management, Sales, Team Player, Time Management
Project Manager - School TransportationApply OnlineThe Project Manager is responsible for learning the steps and processes to successfully manage implementation projects. With growing knowledge and experience, this role is accountable for maintaining or exceeding the billable goals of the team and completing projects to the clients' satisfaction on schedule and within budget. The Project Manager represents Tyler to the client.The position is ultimately responsible for successfully managing the implementation of Tyler software for new and existing accounts, and/or will be responsible for managing a high volume of projects that are small in scope.As the Project Manager gains knowledge and experience, they will own one or several projects from the initial contract signing through formal transition to the support department. Work with our integrated district management solutions that help school districts bridge information gaps across all departments. From school ERP to student information and transportation, you can help districts of all sizes achieve more by improving transparency between parents and schools, advancing operations, and enabling data-driven decisions.LocationLatham, New York | RemoteTravel75-90%Responsibilities * Become knowledgeable regarding the steps and processes staff are responsible for to ensure Tyler software is implemented on time and within budget at client sites. * Develop the implementation project plan and officially start projects by conducting kick-off meetings with clients and other staff as needed. Project plans outline the scope, schedule, and budget of the project, as well as each party's responsibilities and mutual commitment to contribute adequate resources to follow the plan. * Work with the sales team as the contract is signed, becoming familiar with contract requirements, program modifications, and other site-specific background information. * Manage all aspects of projects related to delivery of client software and services including: * Coordinating necessary resources to meet project needs. Planning and tracking all project activity. * Guiding the client through release planning in support of the overall project schedule. * Tracking project hours and submitting project progress reports by due dates. Managing scope, time and cost to meet client commitments. * Managing communication throughout the team and stake holders. * Managing the quality of project team deliverables. * Managing the project budget. * Documenting and reporting status and issues. Identifying, reporting and managing risks; overcoming project obstacles and work in a high pressure environment. * Acting as a client liaison and representative communicating client feedback to appropriate Tyler representatives; acting to resolve outstanding issues on behalf of client in a timely manner. * Conduct planning sessions with the client's key functional leaders to create a series of documented management plans that specify the project plan and scope. * Work with various departments to ensure resources are scheduled and monitor progress to ensure compliance with the project plan, immediately notifying affected parties of any schedule changes. Use departmental sites/calendars/systems to publish a summary of key dates and issues to all Tyler employees involved in the project, such as development, implementation, support, and other project managers. * Obtain regular feedback from clients regarding project status and quality of service and take immediate corrective action as required. * Communicate completion of milestones to clients and secure formal acceptance from them. Upon project completion conduct meetings with clients to ensure a smooth transition of services from implementation to support. * Communicate with the implementation staff and management regularly, ensuring timely delivery of schedules and revenue projections; relaying personnel, client, contract, and depa
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Tyler Technologies Inc.
Founded in 1966 and based in Plano, Texas, Tyler Technologies is the largest national provider of integrated software systems and information technology services exclusively focused on the public sector. Simply put — Tyler empowers people who serve the public.
We devote all of our time, energy and resources to help local governments and school districts become more efficient, accessible and responsive. At more than 11,000 local government offices in all 50 states, Canada, the Caribbean, the United Kingdom and other international locations, our clients can attest to our ability to fulfill this promise.
Tyler delivers an expansive portfolio of software and service solutions designed to automate mission-critical public sector operations, including:
State & Local Government Solutions
- ERP | Financial
- Courts & Justice
- Appraisal & Tax
- Records & Documents
- Planning, Permitting & Licensing
- Public Safety
School Solutions
- Student Management
- Financial
Our commitment goes well beyond delivering solutions that work for our public sector clients. It’s also about consistently delivering value for our employees and shareholders.
Working With Us
Working at Tyler means you are part of a vibrant community of professionals who care about their clients as much as they care about each other. We work closely, sharing knowledge and inspiring each other to learn and grow so that we can continually improve service to our clients. When you work at Tyler, you receive benefits that support your health and well-being. Our comprehensive offering was created to accommodate the diverse lifestyles of our staff.
Tyler Technologies is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender/sex, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state or federal laws.
2,500 to 4,999 employees
Accounting and Auditing Services