Project Manager- Senior

22nd Century Technologies, Inc.

Rocky Mount,, NC

JOB DETAILS
SKILLS
Acceptance Testing, Agile Programming Methodologies, Business Analysis, Change Management, Communication Skills, Computer Science, Contract Management, Customer Support/Service, DevOps, Identify Issues, Information Technology & Information Systems, Leadership, Microsoft ADO (ActiveX Data Object), Microsoft Project, Microsoft Windows Azure, Operations Processes, Organizational Skills, Problem Solving Skills, Product Support, Project/Program Coordination, Project/Program Management, Public Administration, Risk Analysis, Root Cause Analysis, Scrum Project Management and Software Development, Team Lead/Manager, Test Data, Test Plan/Schedule
LOCATION
Rocky Mount,, NC
POSTED
2 days ago
As the Client transitions toward a product-oriented operating model over the next 18 months, this role will help build the foundation of effective delivery routines, cross-team integration, and vendor accountability that will enable long-term success. The Delivery & Implementation Manager works closely with the Program Manager, Business Analyst, SMEs, IT, business units, and vendor partners.

This position serves as the operational heartbeat of modernization — ensuring day-to-day execution, alignment, and problem-solving across the entire implementation.

Key Responsibilities
  • Drives the day-to-day execution of modernization work by ensuring all internal teams and vendors have what they need to maintain continuous forward progress toward milestones
  • Translates high-level program goals into coordinated, sequenced, and actionable delivery activities across workstreams including Development, Testing, Data, OCM/Training, IT, and business units
  • Serves as a key integrator across workstreams by identifying cross team dependencies, coordinating required actions, and ensuring consistent alignment across internal and vendor teams
  • Maintains and communicates dependency maps or logs to support cross-team alignment.
  • Partners closely with the Business Analyst to ensure incoming work is clear, actionable, and ready for delivery; partners with the Program Manager to ensure execution aligns with program strategy and priorities
  • Collaborates with Product Owners and Business Analysts to refine scope, clarify requirements, and ensure delivery readiness.
  • Leads and facilitates Agile or iterative delivery routines, ensuring ceremonies remain outcome oriented and that work is broken down into clear, manageable steps rather than vague tasks
  • Maintains real-time visibility into delivery plans, risks, dependencies, and status; proactively identifies and resolves issues before they become blockers to progress
  • Investigates issues end-to-end to determine root causes and drives resolution across teams, escalating only when necessary and always with recommended solutions
  • Brings clarity to ambiguous areas by defining problems, coordinating decisions, and establishing the structure needed for continued forward movement
  • Leads readiness and implementation activities including go-live planning, communications, training coordination, environment preparation, UAT coordination, go live execution, and stabilization.
  • Coordinates daily with the implementation vendor to ensure alignment on deliverables, timelines, risks, and dependencies; works with the Vendor Manager to surface issues, monitor vendor commitments, and support accountability mechanisms
  • Contributes to the delivery processes and routines that support Client transition to a future product operating model.
  • Maintains updates in Azure DevOps (ADO) or related delivery tools to ensure clear visibility across workstreams.

Required Skills & Experience
  • Experience serving as a Delivery Lead, Implementation Manager, or Project/Program Manager supporting complex initiatives, system implementations, or modernization efforts
  • Proven ability to drive outcomes across internal teams and vendors, maintaining daily forward momentum and ensuring workstreams stay aligned and on track
  • Strong problem-solving skills with the ability to proactively identify issues, investigate root causes, and resolve blockers across teams before they escalate
  • Ability to bring clarity to ambiguous situations by simplifying complex work, defining needed decisions, and creating structured, actionable steps for delivery
  • Demonstrated communication and influence skills, including the ability to coordinate across technical and business teams, vendor partners, SMEs, and leadership without direct authority
  • Experience working in Agile, iterative, or hybrid delivery environments, including facilitating ceremonies and maintaining real-time plans, risks, and dependencies
  • Ability to manage cross team dependencies, drive alignment across vendors and internal teams, and ensure all workstreams maintain progress toward shared outcomes
  • Experience preparing for and supporting implementation and go live activities such as readiness planning, UAT coordination, communications, cutover, and stabilization efforts

Desired Attributes
  • Proactively identifies problems early and takes full ownership for driving solutions across teams, without waiting for direction
  • Thrives in complex, high ambiguity environments and brings structure, clarity, and order where processes are still forming
  • Comfortable operating in evolving, "squishy,” non-fully defined environments while helping the organization mature toward more disciplined delivery practices
  • Demonstrates a strong sense of accountability and maintains relentless focus on forward movement and delivery outcomes
  • Builds strong working relationships across internal teams and vendors, driving alignment and coordination without relying on authority
  • Creates clarity from complexity by simplifying work, defining needed decisions, and coordinating cross stream actions to maintain consistent progress
  • Energized by helping establish the foundational delivery routines and operating model that will support Client future product-based structure
  • Maintains a high ownership mindset with strong initiative, stepping in wherever needed to remove blockers, solve issues, and move work forward

Soft Skills
  • Strong communication skills with the ability to create clarity, explain complexities, and coordinate effectively across business teams, technical teams, vendors, SMEs, and leadership without relying on authority
  • Skilled in facilitating discussions, delivery ceremonies, and cross-team decision-making to ensure alignment, shared understanding, and continued progress across workstreams
  • Highly proactive mindset with the ability to anticipate issues, take ownership, and address risks or blockers before they impact delivery momentum
  • Strong problem-solving and critical-thinking skills, including the ability to investigate root causes, navigate ambiguity, and bring structure to evolving or unclear situations
  • Ability to influence, build alignment, and drive collaboration across diverse internal teams and vendors in a forming, rapidly changing environment
  • Resilient, adaptable, and comfortable operating in a fast-moving environment where priorities, needs, and expectations often evolve as modernization work progresses

Education
  • Bachelor's degree in a related field or equivalent professional experience
  • Relevant fields may include business, public administration, information systems, computer science, engineering, communications, or other related disciplines
  • Certifications in Agile, Scrum, project delivery, or change management are helpful but not required
Skills
SkillRequiredRequired ExperienceCandidate ExperienceLast Used
Experience as a Delivery Lead, Implementation Manager, or Project/Program Manager for complex initiativesRequired7 Years
Driving outcomes across internal teams and vendors, ensuring continuous forward momentumRequired7 Years
Problemsolving, rootcause analysis, and proactive issue resolution across multiteam environmentsRequired7 Years
Ability to simplify complex work and create clarity within high ambiguity, fast evolving environmentsRequired7 Years
Crossteam integration and dependency management involving business teams, IT, SMEs, and vendorsRequired5 Years
Experience in Agile, iterative, or hybrid delivery models, including leading delivery ceremoniesRequired5 Years
Vendor alignment, contract coordination, and managing accountability for external implementation partnersRequired5 Years
Implementation, cutover, UAT coordination, and go live readiness planning for system or modernization effortsRequired5 Years
Risk identification, tracking, and proactive mitigation across multiple workstreamsRequired5 Years
Experience establishing delivery routines, processes, or operating models in maturing or forming environmentsRequired5 Years
Experience partnering with multidisciplinary teams such as Development, Testing, Data, OCM/TrainingRequired3 Years
Experience working in government, vendor heavy, modernization, or largescale implementation environmentsRequired3 Years
Experience with Azure DevOps (ADO) and/or MS ProjectNice to have1 Years
 
QuestionsQuestionsAnswers
Question 1Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you agree to this requirement? 
Question 2The role is hybrid. This position requires 3 days onsite per week at Rocky Mount with limited travel to office locations as needed to assess business processes. Do you accept this requirement? 
Question 3Your candidate must be able to attend an in-person interview. Do you agree to this requirement? 
Question 4What is your candidate's email address? 
Question 5How soon can your candidate start if selected for this opportunity? 
Question 6Vendors are encouraged to submit candidates that are available for the duration of the assignment. Do you anticipate your candidate being able to work until the proposed end date listed on this VectorVMS req? 
Question 10Payment for all approved hours will be paid at the straight hourly rate regardless of the total hours worked by the engaged resource. It is the responsibility of the Vendor to adhere to any applicable compensation laws including payment for overtime hours. Do you agree to this requirement? 

About the Company

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22nd Century Technologies, Inc.

22nd Century Technologies, Inc., is one of the fastest growing IT Service Integrator and Workforce Solution companies in the United States. Founded in 1997, 22nd Century Technologies is a Certified National Minority Business Enterprise with 6,000+ people including 600+ Cyber SMEs nationwide supporting our customers in all 50 states, Canada, and Mexico. With HQs in Somerset, NJ and Mclean, VA, 22nd Century has 14 offices throughout the United States. As part of our unrelenting focus on quality and compliance, 22nd Century Technologies’ delivery is based on Certified Matured Processes including CMMI L3 Dev & SVC, ISO 20000, ISO 27001, and ISO 9001 quality processes. With a strong focus on the public sector, 22nd Century currently holds government contracts with 14 out of 15 Federal Executive agencies including DoD, 37 other Federal agencies, 50 States, 115+ Local agencies, and 37 School Districts. In the last three years, we have expanded our services to Fortune 500 and other commercial clients and currently support 80+ commercial clients.

Recognized among “Best Company to Work For” by Forbes, 22nd Century Technologies, Inc., consistently exceeds our clients’ expectations by focusing on their absolute satisfaction with jobs while keeping our employees motivated.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

COMPANY SIZE
100 to 499 employees
INDUSTRY
Computer/IT Services
FOUNDED
1997
WEBSITE
https://www.tscti.com/careers-0