This position exists to effectively assist the sales representative with post award responsibilities including but not limited to: entering orders, project follow up, illustration requests, quote/bid revisions, sign schedules, and understanding signage products, terms, delivery dates and other data, in order to maximize sales results for the company.
Primary Duties:
Work directly with inside/outside reps and customers to acquire project details and requirements in a timely manner that coincides with the project schedule.
Manage and prepare submittals, contract submission, ESR's, requesting product samples, expedites, order requests, customer service requests, reorders and closeout documents.
Effectively communicate and coordinate activities and job information with sales representative. Work well with all internal customers.
Actively participate in company training programs and transfer these skills to the job.
Perform any related duties assigned by management or the sales reps.
Perform assigned duties with minimal personal supervision.
Properly follow all company policies and procedures.
Works directly with customers to ensure that orders are entered correctly.
Key Responsibilities:
Must demonstrate the following qualities:
Positive Attitude
Proactive vs. reactive approach to business
Professionalism
Self-management
Attention to detail
Teamwork
Dependability
Proficient time management skills
Clear and effective written and verbal communication
Good judgement
Personal development
Business and product knowledge
Use/knowledge of Salesforce, Experlogix and NetSuite software
To meet or exceed customer expectations
Job Specifications:
Demonstrated ability to work as part of a team.
Strong oral and written communication skills.
Ability to handle multiple tasks simultaneously.
Excellent listening and probing skills.
Reports directly to Sales Support Manager
Numbers & Facts
Location
Muskego, WI
Skills
Communication Skillsunmatched
Contract Creationunmatched
Customer Service Managementunmatched
Customer Support/Serviceunmatched
Detail Orientedunmatched
Manufacturingunmatched
Multitaskingunmatched
NetSuiteunmatched
Order Processingunmatched
Presentation/Verbal Skillsunmatched
Project Scheduleunmatched
Project/Program Managementunmatched
Revenue Growthunmatched
Revenue/Sales Reportingunmatched
Salesunmatched
Sales Supportunmatched
Salesforce.comunmatched
Team Playerunmatched
Time Managementunmatched
Training Programunmatched
Writing Skillsunmatched
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