Senior Project Manager - Business Process Management
Required Qualifications
6+ years of experience in business process management, process engineering, process optimization, program management, project management, consulting, operational excellence, or related disciplines
Knowledge of Property & Casualty (P&C) insurance operations, workflows, and associated business processes
Experience developing business cases, requirements, implementation plans, and benefits realization frameworks
Bachelor's degree required; OR four additional years of relevant education and/or experience may be substituted in lieu of a degree
Preferred Qualifications
Experience with process mapping, process improvement, and risk and control identification and assessment
Comprehensive understanding and application of project management methodologies
Strong analytical and problem-solving skills, including root cause analysis and data-driven decision making
Experience leveraging data and analytics tools to monitor performance and drive business outcomes
Experience with Lean, Six Sigma, Business Process Management (BPM), or related continuous improvement methodologies
US military experience gained through military service or gained as a military spouse/domestic partner
Key Responsibilities
Support end-to-end business processes, including strategy, design, performance management, controls, risks, dependencies, and continuous improvement to achieve business and customer outcomes
Lead the planning, execution, and delivery of initiatives that enhance capabilities, improve operational performance, and support association objectives
Partner with business, technology, risk, compliance, and operational stakeholders to define requirements, align priorities, resolve issues, and deliver sustainable solutions
Establish and monitor process performance through data, analytics, controls, key performance indicators, and governance frameworks
Identify, assess, and mitigate operational, regulatory, compliance, and delivery risks
Drive organizational change, stakeholder engagement, and communication strategies that support adoption and realization of business value
Develop business cases, implementation plans, and benefits realization frameworks
Manage cross-functional initiatives focused on business transformation and operational excellence
Numbers & Facts
Location
Phoenix, AZ
Skills
Analysis Skillsunmatched
Business Caseunmatched
Business Operationsunmatched
Business Process Managementunmatched
Business Processesunmatched
Business Transformationunmatched
Continuous Improvementunmatched
Cross-Functionalunmatched
Data Analysisunmatched
Data Processingunmatched
Insuranceunmatched
Lean Six Sigmaunmatched
Management Consultingunmatched
Operational Auditunmatched
Operational Improvementunmatched
Operational Supportunmatched
Performance Analysisunmatched
Performance Managementunmatched
Performance Metricsunmatched
Problem Solving Skillsunmatched
Process Engineeringunmatched
Process Improvementunmatched
Project Management Softwareunmatched
Project/Program Managementunmatched
Regulatory Complianceunmatched
Requirements Managementunmatched
Riskunmatched
Risk Analysisunmatched
Risk Managementunmatched
Root Cause Analysisunmatched
Sustainabilityunmatched
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