Analysis Skills, Atlassian JIRA, Business Administration, Business Processes, Cloud Computing, Communication Skills, Computer Science, Continuous Improvement, Customer Experience, Customer Relations, Customer Relationship Management (CRM), Detail Oriented, Develop and Maintain Customers, ERP (Enterprise Resource Planning), HRIS/HRMS, Information Technology & Information Systems, Large-Scale Systems, Leadership, Manage Agenda, Metrics, Microsoft Project, Needs Assessment, Negotiation Skills, Plan Meetings, Production Support, Project Management Professional (PMP), Project Management Software, Project/Program Management, Public Safety, Quality Metrics, Release Management/Engineering, Reporting Skills, Service Delivery, Service Level Agreement (SLA), Software Architecture, Software Development Lifecycle (SDLC), Team Player, Time Management, Traceability, Writing Skills