Project Manager

About This Role

At On-It, you'll sit at the center of our delivery engine. We're a Tampa-based boutique facilities management company serving blue-chip clients across 43+ states in seven industries: restaurants, retail, salons, and more. Every day, our clients count on us to keep their facilities running. As a Project Manager, you'll own that promise. You'll take reactive and emergency work orders from intake to close — coordinating technicians, managing vendors, keeping clients informed, and making sure nothing falls through the cracks. This is a real job with real responsibility. We run lean, we move fast, and we hold each other to a high standard. If you're looking for a place to learn, grow, and have a direct impact on how the business performs, this is it!

Compensation & Benefits

• Base salary: $60,000 | Performance-based incentive program on top (10% commission on GP above monthly threshold).
• Medical, Dental, Vision, and Life Insurance — 100% employer-paid.
• 401(k) with employer match.
• PTO: 14 vacation days, 10 paid holidays.
• Parking (Centro Garage), 24/7 Industrious office access, gym, and daily breakfast + snacks.

What You'll Own

• Handle 40+ work orders per month across reactive and emergency General Bucket jobs — volume, speed, and consistency are the baseline.
• Own each work order end-to-end: intake, technician assignment, vendor coordination, client communication, documentation, and close.
• Source technicians and acquire multiple bids on all applicable projects — never single-source, always find the best fit for the job.
• Write proposals and cost estimates, maintain margin discipline, and flag any job that's escalating before it becomes a problem.
• Keep your pipeline complete, organized, and current at all times — clean data is non-negotiable here.
• Negotiate vendor pricing and collect all compliance documents (W9s, COIs) on every project.
• Resolve billing issues and work order holds proactively — don't wait to be told something is stuck.
• Maintain CRM, portals, and project records across all active accounts.
• Participate in occasional on-call rotation and represent On-It with professionalism every time.
• Work questions up the chain of command — no skipping tiers.

What Success Looks Like in the First 90 Days

Days 1–30 · Onboard & Orient

• Learned On-It's culture, team structure, tools, and chain of command.
• Completed all initial training and onboarding tasks.
• Shadowed the Team Leader and 2nd in Command on active jobs.

Days 30–60 · Apply & Contribute

• Independently managing assigned work orders with minimal escalation.
• Sourcing techs and acquiring multiple bids with consistency.
• Communicating effectively within the chain of command.

Days 60–90 · Perform & Integrate

• Consistently hitting 40+ work orders per month.
• Maintaining a clean, organized pipeline with no gaps.
• Proactively identifying and addressing job-level challenges before escalating.

You'll Thrive Here If You Have

• 2+ years in project management, operations, or a client-facing role — facilities, construction, logistics, or service industry preferred. (not required)
• A track record of managing high-volume, fast-paced workloads without dropping balls.
• Strong written and verbal communication skills — you're clear, fast, and professional in every interaction.
• An organized, detail-oriented approach — your pipeline is clean because you made it clean, not because someone reminded you.
• A solutions-first mindset — you don't wait to be told what to do, and you don't escalate until you've thought it through.
• Comfort navigating multiple platforms simultaneously (G-Suite, MS Office, CRM tools, client portals).
• A bachelor's degree in Business, Construction Management, Communications, or a related field.
• Tampa Bay residency — this role is in-office Tuesday through Thursday in Ybor City.

Bonus Points

• ServiceChannel or UtilizeCore experience.
• Subcontractor management or vendor negotiation background.
• Customer success, account management, or client-facing operations experience.
• Any hands-on experience with plumbing, electrical, HVAC, or general repairs — genuine curiosity about how things work matters here.

Compensation & Benefits

• Base salary: $60,000 | Performance-based incentive program on top (10% commission on GP above monthly threshold).
• Medical, Dental, Vision, and Life Insurance — 100% employer-paid.
• 401(k) with employer match.
• PTO: 14 vacation days, 10 paid holidays.
• Parking (Centro Garage), 24/7 Industrious office access, gym, and daily breakfast + snacks.

On-It Construction values diversity and is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.