We’re a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. Our team of 22,000 people across 19 countries, serves more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses – Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world.
Project Manager/Scrum Master will be responsible for leading technology initiatives and Agile delivery teams, ensuring successful delivery within scope, schedule, budget, and quality objectives. The role will collaborate closely with business stakeholders, product owners, architects, engineers, and operational teams to drive strategic outcomes and continuous improvement.
Key Responsibilities
• Lead and manage multiple technology initiatives and enhancements by developing project plans, defining schedules, allocating resources, and ensuring successful delivery within scope, budget, and timeline.
• Align project objectives with organizational goals, manage requirements gathering, design and execution activities, and maintain effective project documentation and communication.
• Track and manage project financials, including budgets, forecasts, resource utilization, and expenditures, while providing regular updates to stakeholders and senior leadership.
• Identify, assess, and mitigate project risks, issues, assumptions, and dependencies (RAID), proactively resolving delivery blockers and managing cross-team dependencies.
• Facilitate Agile/Scrum ceremonies including Sprint Planning, Daily Standups, Sprint Reviews, and Retrospectives, while coaching teams on Agile, Scrum, Kanban, and Lean best practices.
• Partner closely with Product Owners, customers, sponsors, and business stakeholders to prioritize backlogs, drive delivery outcomes, and foster a culture of accountability, collaboration, and continuous improvement.
• Define, monitor, and report key delivery metrics and project health indicators, leveraging dashboards and reporting tools to provide transparency into project performance and progress.
• Utilize modern project management and collaboration tools, including Jira, Confluence, ServiceNow, SharePoint, Microsoft Project, Power BI, Microsoft Teams, and AI-enabled solutions such as Microsoft Copilot and Jira AI capabilities to improve delivery efficiency, reporting, workflow management, and operational effectiveness.
• Support the CTS Customer Solutions initiative to enhance the end-to-end consulting and engagement experience for CDO customers by collaborating with business and technology partners to deliver strategic solutions, strengthen stakeholder relationships, and drive continuous process improvement. #LI_DNI
Required Qualifications
• Bachelors degree or equivalent (4-years) in Computer Science, Business or related field; or equivalent work experience.
• 5-7 years of relevant experience required.
• 5+ years of Project Management and/or Scrum Master experience leading medium to large technology initiatives.
• 3+ years successful track record of delivering projects that meet business objectives as well as time, budget and quality guidelines.
• Proficiency with related software tools including but not limited to JIRA, MS Project, MS Excel, ServiceNow, etc.
• Solid understanding of business functional areas and management issues as well as the IT organizations systems and capabilities.
• Proven ability to successfully lead projects using both Agile and Waterfall methodologies.
• Demonstrated ability to deal with ambiguity and to effectively manage within it.
• Superior written and verbal communication skills including with executive level presentations.
• Strong analytic and problem solving skills.
• Experience managing project plans, time lines, test plans, resources and budgets.
Preferred Qualifications
• Certified Scrum Master (CSM), Professional Scrum Master (PSM), PMP, PMI-ACP, or SAFe certifications.
• ITIL or ITSM certifications.
• Proven analytical and business skills.
• Familiarity with DevOps, release management, and cloud transformation initiatives.
• Knowledge of infrastructure technologies including servers, networking, storage, databases, cloud platforms (AWS), and software development lifecycle (SDLC) processes is preferred.
About Ameriprise Financial
Ameriprise Financial combines a team-based atmosphere with an entrepreneurial spirit. We are an organization that emphasizes learning and growth, rewards you for your achievements and fosters a healthy work/life balance.
From our Minneapolis headquarters throughout our offices nationwide, you'll find we live our values every day — client focused, integrity always, excellence in all we do and respect for individuals and communities. We embrace diversity in our ideas, management, employee groups and clients.
Our Investment in You
We provide employees and branch advisors with competitive compensation and rewards. Our comprehensive benefits support your health and help you balance your career and personal life. Ameriprise invests in you through compensation, retirement savings, health benefits, wellness programs, work/life balance programs, veteran benefits, etc.
Your Career at Ameriprise
When you join our corporate team, you receive competitive compensation and incentives, opportunities to share in the company's success plus comprehensive benefits. Our employees also enjoy business resource networks, transportation assistance, community service opportunities, and an on-site cafeteria.
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Thrive in a Respectful, Supportive Environment
We have a diverse, values-based culture that embraces individual differences and encourages you to perform at your peak. We recognize your achievements and understand that work is one of the many important aspects in your life. While maintaining respect for that life balance, we help you advance your career and reach your goals.
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At Ameriprise Financial, we believe that learning is a lifelong endeavor. No matter where you are in your career path, we encourage all employees to take advantage of our professional development programs, offered in a variety of ways. Learn on your own, collaborate with a peer or work with an experienced colleague. Whatever your learning style, Ameriprise gives you the opportunity to reach your potential.
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Join a strong, ethical company that offers you what you need to build a rewarding career as a financial advisor: Culture & Commitment, Dedication & Support, and Opportunity & Rewards. Ameriprise is committed to helping you achieve the vision you have for your practice. With training in financial planning and the backing of a strong, stable FORTUNE 500® company, you’ll discover unparalleled culture, support, and opportunities to build a successful practice. That’s the Ameriprise Difference.
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Join an inclusive team to gain career-building skills and network in a supportive, high-energy, team-based atmosphere. Learn through real-world work and collaboration with leaders on projects that produce results through our Internship Program or gain valuable professional experience and build leadership skills through our full-time Leadership Development Program. You’ll also engage in team-building/social events, volunteer activities, executive leadership seminars, and networking opportunities.