Project Manager

Remote | Full-Time

About Instrumental

Instrumental is one of the top Elite HubSpot Partner agencies, helping fast-growing companies design, implement, and optimize HubSpot ecosystems that actually scale. We’re proud of our award-winning culture, recognized by Inc. as Best in Culture (2024) and Great Place to Work (2025), and even prouder of the people behind it.

We believe great work happens when smart, driven humans are empowered, supported, and trusted. If you thrive in a collaborative environment, love solving complex problems, and want to make a real impact for clients, you’ll feel right at home here.

The Opportunity

We’re looking for a Project Manager to join our growing agency team and play a critical role in delivering high-quality HubSpot implementations and website projects. In this role, you’ll be the connective tissue between clients, internal teams, and delivery, while ensuring projects are thoughtfully planned, clearly communicated, and executed with excellence.

You’ll manage multiple engagements at once, translate SOWs into actionable project plans, and serve as the primary point of contact for clients throughout the engagement lifecycle.

What You’ll Do

As a Project Manager at Instrumental, you will:

• Review new contracts and turn detailed SOWs into structured, cascading project plans

• Set up new engagements with clear milestones, tasks, owners, and timelines

• Delegate project tasks based on team members’ roles, skill sets, and experience

• Track project performance, identify risks, communicate concerns, and adjust plans as needed to keep milestones on track

• Run client meetings, create agendas, and provide clear follow-up to maintain alignment and momentum

• Act as the central point of contact for clients, confidently representing Instrumental Group in all communications

• Collaborate closely with internal leaders, teammates, and cross-functional partners to continuously improve delivery processes

• Work daily across tools like ClickUp, HubSpot, Slack, Airtable, and Google Drive

What We’re Looking For

The ideal candidate is organized, proactive, and energized by managing moving parts. You’ll bring:

• 1-3+ years of relevant project management experience

• Project management training or certifications (a plus)

• Experience working with HubSpot and/or agency environments (strongly preferred)

• Proficiency with project management tools and modern collaboration software

• Excellent written and verbal communication skills

• The ability to manage deadlines, tasks, and deliverables across multiple projects

• Comfort working independently while collaborating with teammates at all levels

• A calm, solutions-oriented approach when working under pressure

• A growth mindset: curious, hungry to learn, and motivated to achieve

Why Work at Instrumental

We take care of our people and invest in their growth. Our benefits include:

• Comprehensive medical, dental, and vision insurance

• Short-term and long-term disability coverage

• Accident insurance for extra peace of mind

• 401(k) retirement plan

• 15 paid holidays plus a generous PTO policy

• Quarterly incentive plan

• A supportive, high-performing team that genuinely cares about one another

Most importantly, you’ll be joining a company that values collaboration, transparency, and doing great work together. We don’t just deliver for our clients, we build careers people are proud of.

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