Billing, Budget Management, Business Development, Business Growth, Business Support, County Ordinances, Customer Relations, Customer Satisfaction, Customer Support/Service, Leadership, Marketing, Problem Solving Skills, Project/Program Coordination, Project/Program Management, Proposal Writing, Quality Metrics, Sales Prospecting, State Laws and Regulations, Technical Presentation, Time Management
The Project Manager is responsible for the overall performance, execution, and success of assigned projects. This role provides leadership, direction, and coordination to ensure projects are completed on time, within budget, and in accordance with established quality standards. The Project Manager is accountable for maintaining efficiency, ensuring client satisfaction, and building long-term client relationships.
Key Responsibilities
Marketing & Business Development
- Develop and maintain strong relationships with existing clients to secure repeat business and referrals.
- Actively participate in industry and client networks to promote the firm's services and identify new opportunities.
- Define project scope, prepare proposals, and present technical qualifications to prospective clients.
- Maintain ongoing engagement with current, past, and referral clients to support business growth.
Client Service
- Serve as the primary point of contact for assigned clients, maintaining regular communication through meetings, calls, and reports.
- Ensure client satisfaction by proactively addressing concerns and resolving issues related to technical performance, scheduling, billing, staffing, and quality.
- Build and strengthen client relationships through ongoing engagement, including meetings and events.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.
U
Ultimate Staffing Services