Primary Skills: Public Policy (advanced), Public Affairs (advanced), Event Management (advanced), Project Management (advanced), Stakeholder Management (advanced)
Contract Type: W2
Location: Arlington, VA (#LI-Onsite)
Duration: 6 Months (possible extension)
Pay Range: $95 - $100 per hour
#LP
Job Summary:
We are seeking an experienced Project/Program Manager to support the expansion of an innovative drone delivery service into new communities. This role combines aviation or drone industry knowledge, public policy, community engagement, and hands-on event management.
You will lead community-facing engagements, explain the drone delivery service to local audiences, answer questions, gather customer feedback, and collaborate with internal teams to improve the overall customer and community experience.
Responsibilities:- Plan and execute community engagement events, public affairs programs, stakeholder visits, and other high-visibility initiatives.
- Engage with community members, explain drone delivery operations, address questions, and communicate information clearly to nontechnical audiences.
- Quickly learn technical information related to drone delivery and translate it into accessible, easy-to-understand explanations.
- Coordinate vendors, event logistics, staffing, schedules, and cross-functional resources to ensure successful execution.
- Build relationships with community stakeholders, public policy representatives, and internal business teams.
- Collect, document, and regularly communicate customer and community feedback to internal teams to support service improvements.
- Develop project plans, establish processes, manage deliverables, and resolve issues in a dynamic environment.
- Manage multiple priorities, respond to ad hoc requests, and deliver high-quality results across community engagement initiatives.
Required Qualifications- Bachelor's degree.
- At least 7 years of relevant professional experience in project/program management, event execution, public affairs, community engagement, or related fields, including relevant aviation-related experience.
- Direct experience in aviation, drones, or FAA-related work.
- Experience organizing large-scale events, community engagement programs, or external stakeholder engagements.
- Strong public speaking, presentation, communication, and relationship-building skills.
- Ability to learn technical concepts quickly and explain them to diverse audiences.
- Experience gathering stakeholder or customer feedback and communicating actionable insights to business teams.
- Strong organizational skills, attention to detail, and the ability to work independently in ambiguous situations.
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