Project/Program Manager I

TekWissen LLC

seattle, WA
4 days ago

$47.66

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Skills

Academic Researchunmatched
Acceptance Testingunmatched
Alliance/Partner Managementunmatched
Analysis Skillsunmatched
Artificial Intelligence (AI)unmatched
Automationunmatched
Business Analysisunmatched
Business Supportunmatched
Cloud Computingunmatched
Communication Skillsunmatched
Community Supportunmatched
Consultingunmatched
Continuous Improvementunmatched
Customer Relationsunmatched
Customer Relationship Management (CRM)unmatched
Customer/Client Researchunmatched
Data Analysisunmatched
Data Cleaningunmatched
Data Managementunmatched
Data Migrationunmatched
Data Qualityunmatched
Delivery Drivingunmatched
Diversityunmatched
Grant Writingunmatched
Information Technology & Information Systemsunmatched
Integration Testingunmatched
Leadershipunmatched
Legalunmatched
Metricsunmatched
Organizational Skillsunmatched
Process Improvementunmatched
Product Developmentunmatched
Product Managementunmatched
Product Marketingunmatched
Project/Program Managementunmatched
Quality Managementunmatched
Reporting Dashboardsunmatched
Reporting Skillsunmatched
Requirements Managementunmatched
Salesunmatched
Salesforce.comunmatched
Schedule Developmentunmatched
Scientific Researchunmatched
Startupunmatched
Streaming Technologyunmatched
Team Buildingunmatched
Team Lead/Managerunmatched
Team Playerunmatched
Technical Leadershipunmatched
Time Managementunmatched
Workforce Managementunmatched
eCommerceunmatched

Description

Overview:

TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. Our client is a global technology leader that is transforming the way people shop, consume content, and interact with digital services. With a strong presence across e-commerce, cloud computing, digital streaming, and artificial intelligence, the company is known for its customer-centric approach, innovation-driven culture, and large-scale global impact. It continues to invest in building products and services that improve everyday life while supporting businesses, communities, and economies worldwide.

Position: Project/Program Manager I

Location: Seattle, WA

Duration: 7 Months

Job Type: Temporary Assignment

Work Type:Onsite

Job Description:

The Academic Research Initiatives (ARI) team is looking for an experienced project/program manager to help drive impactful research programs. This role will work across multiple internal teams including leadership, science, product, marketing, and legal, as well as directly interacting with external researchers to enable cutting-edge research.
Successful candidates should have excellent organization and communication skills, and experience with business analytics or data organization, management and reporting. They should be able to ensure that large-scale projects run efficiently and effectively, developing roadmaps and schedules for the program, driving delivery, reporting status, and holding the bar on program quality.

Key project responsibilities:

Support scaling external research calls-for-proposals/grant making programs
Coordinate with award recipients and Client's points-of-contact (POCs) to collect and disseminate project information to stakeholders and management
Coordinate workflows including payments and legal contacts
Drive organization of data and research proposals across the ARI's to support the launch of two new ARI initiatives a science repository and a new CRM with custom proposal management
Support new CRM build
Leverage data analytics skills to organize data, support metrics reporting and influence the build of team dashboards
Coordinate collection of research insights and outcomes
Continuously improve research program processes to make them more solid and efficient
Contribute to the academic outreach efforts across ARI programs internally and externally

Review of Business Group:

Client Research Initiatives (ARI) manages Clientacademic research partnerships and science community. Key projects for this role:
ClientResearch Initiatives (ARI) manages Clientacademic research partnerships and science community. Key projects for this role:
Continuing Salesforce custom implementation (Events object buildout, integration testing with Pulse/QuickSuite/ClientScience Repository)
Data migration and integrity management
Dashboard development and reporting automation
User adoption, training, and documentation

Task Breakdown and Workflow:

40% - Salesforce build/configuration (objects, dashboards, automation rules, integrations)
25% - Data management (migration, cleaning, validation, ad-hoc data pulls, report builds)
20% - Stakeholder engagement (twice-weekly stakeholder meetings, requirements gathering, UAT facilitation, training)
15% - Documentation and reporting (SOPs, tutorials, progress reports)

What makes this role interesting:

You're owning the technical backbone of a growing research program at Client. It's a greenfield Salesforce build with real autonomy.
You'll work closely with scientists, researchers, and program managers, and see your work directly enable research partnerships and advance science at scale.

Team culture/ selling points:

Research and science team, very scrappy start-up, builder mindset

Top 3 Must Have Hard Skills:

Salesforce (administration, custom objects, flows/automation, dashboards)
Data migration and data quality management
AI tool use

Leadership Principles:

Ownership - this person independently drives the Salesforce roadmap and is accountable for delivery
Bias for Action - scrappy team that moves fast; need someone who builds and iterates rather than waiting for perfect requirements

Years of Experience:

Experience managing Salesforce custom implementations (admin or project lead )
Ability to run stakeholder meetings, gather requirements, and drive UAT cycles
Comfortable with data migration, data cleaning, and reporting/dashboards
Strong documentation skills (SOPs, user tutorials)
Ability to manage integrations between Salesforce and other enterprise systems; work with others on our tech team

Performance Indicators:

Successful delivery of quarterly Salesforce milestones on time (integration launches, data migrations, feature deployments) with 100% stakeholder adoption of new features

Degree/ Certification Requirements:

Salesforce Administrator certification (desired, not required). Bachelor's degree in a relevant field (information systems, business, data management) or equivalent experience.
Bachelor's degree and 2-4 years of experience in business, business analytics, engineering, program/product management preferred.

What background does someone have that is successful in this role:

Someone with a Salesforce administration or consulting background who has led custom implementations end-to-end, ideally in a research, academic, or program-management context.
They should be comfortable owning a roadmap, working directly with stakeholders, and context-switching between technical build work and communications/training

TekWissen Group is an equal opportunity employer supporting workforce diversity.

Numbers & Facts

Location	seattle, WA
Industry	Computer/IT Services
Salary	$47.66
Company Size	100 to 499 employees
Year Founded	2009
Website	http://www.tekwissen.com/

About Company

WE THE TEKWISSEN PEOPLE

TekWissen offers you a broader portfolio of services, industry-leading solutions, and the meaningful innovations that give you greater flexibility and speed to respond to market dynamics, reduced costs and risk to improve enterprise performance, and increased productivity to enable growth.

To keep pace with global market demands, TekWissen keeps its finger on the pulse of change. Our organized approach to guiding a project from its inception to closure. Managing projects is becoming more and more important as we enter the digital era. To cope with the pace that this transition demands, a method is required to manage projects so they can yield quality work, while incorporating efficient use of time and resources.

Project involves identifying which quality standards are relevant to the project and determining how to satisfy them.

It is important to perform quality planning during the Planning Process and should be done alongside the other project planning processes because changes in the quality will likely require changes in the other planning processes, or the desired product quality may require a detailed risk analysis of an identified problem. It is important to remember that quality should be planned, designed, then built in, not added on after the fact.

Capabilities and accomplishments in one TekWissen business enhance the opportunity for success in the others. Put simply, TekWissen's unique combination of attributes promotes success.

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