Project Specialist - Customer Support Business Intelligence

Responsibilities for this Position

Position Title: Project Specialist - Customer Support Business Intelligence

Date: Sep 4, 2026

Location: Savannah, GA, US

Company: Gulfstream Aerospace Corporation

On-site in Savannah, GA

Join a team where data drives decisions and technology enables collaboration. In this role, you'll transform complex business data into insights that help leaders make smarter decisions. You'll leverage Power BI, SharePoint, and automation tools to develop reporting solutions that improve business processes, and create user-friendly platforms that make information more accessible across the organization. Working closely with business partners, you'll build dashboards, optimize SharePoint environments, automate reporting, solve challenging business problems, and deliver analytics that create measurable value.

What You Will Do

• Develop and maintain Power BI dashboards, reports, and data models that support business performance and decision-making.
• Analyze operational and financial data to identify trends, risks, and opportunities.
• Partner with stakeholders to understand business needs and translate them into data-driven solutions.
• Use coding and automation tools to improve reporting processes and reduce manual work.
• Develop, maintain, and enhance SharePoint sites, pages, lists, and workflows to improve collaboration, information management, and business processes across the organization.
• Partner with business teams to design SharePoint-based solutions that improve user experience, increase efficiency, and support data-driven decision-making.
• Create meaningful visualizations that communicate insights clearly to business leaders.
• Perform root cause analysis and recommend solutions to complex business challenges.
• Ensure data quality, accuracy, and consistency across reporting systems.
• Present findings and recommendations to leadership and cross-functional teams.

What You Will Bring

• Experience developing dashboards and reports in Power BI.
• Strong coding or programming background with the ability to automate processes and work with data efficiently.
• Experience developing and managing SharePoint sites, lists, libraries, workflows, and business solutions.
• Financial analysis experience with the ability to interpret business performance metrics.
• Strong analytical and problem-solving skills.
• Experience working with large data sets and transforming data into actionable insights.
• Ability to communicate technical information to non-technical audiences.
• Strong organizational skills and attention to detail.
• Bachelor's degree in Business, Finance, Analytics, Information Systems, Computer Science, or a related field preferred.

Why Gulfstream

• Work on meaningful initiatives that influence business decisions across the enterprise.
• Collaborate with leaders and subject matter experts from multiple functions.
• Build innovative analytics, reporting, and SharePoint solutions that improve business performance.
• Opportunities for professional growth, continuous learning, and career advancement.
• Be part of a culture that values integrity, innovation, and continuous improvement.

Apply Now

If you are energized by solving business problems, uncovering insights from data, building collaborative SharePoint solutions, and creating analytics that drive smarter decisions, we encourage you to apply.

Join Gulfstream and help us create and deliver the world's finest aviation experience.

Education and Experience Requirements

Bachelor's Degree in Program Management, Engineering, Finance or related field required or an equivalent combination of education and experience sufficient to successfully perform the essential functions of the job. 5 years experience in A/C design, mfg or service and support, to include 3 years program management consisting of any combination of supervisory experience, complex program management, and/or technical experience.

Position Purpose:

Create and provide integrated plans for input to new products in development. Manages cross functional project teams that coordinates product development. Responsibilities include guiding and leading the team in achieving the goals of the project including issue identification, resolution and contingency planning.

Job Description

Principle Duties and Responsibilities:

Essential Functions:

• Assesses project issues and develops resolutions to meet productivity, quality and stakeholders goals and objectives.
• Reviews, manages, proactively challenges, and controls status of projects operation of the programs and budgets .
• Manages schedules and prepare status reports.
• Develops mechanisms for monitoring project progress and for intervention and problem solving with team members and line managers.
• Acts as a liaison with alliance partners and thought leaders external to the company.
• Interfaces with stakeholders to ensure requirements are met.
• Analyzes program certification schedule and performance targets/guarantee progress.
• Develops draft master schedules for new product development.
• Monitors variance analysis to schedules and budgets for all projects to ensure desired savings/revenue are achieved.
• Monitors quality, reliability and availability issues to ensure top drivers are identified and resolved.

Additional Functions:

• Supports departments Intranet Web site and newsletters to maintain Technical and Program updates. .
• Support supplier design and program reviews to insure program deliverables, schedules and budgets are met. .

Perform other duties as assigned.

Other Requirements:

• Requires a comprehensive knowledge of Aircraft Industry Production, Engineering, Quality, Completion, Material and Service Support Operations.
• Requires a detailed understanding of Program/Project Management processes and procedures and an intimate understanding of in service A/C operations.

This job requires one to be able to read, write, speak, and understand the English language.

Additional Information

Requisition Number: 236023

Category: Service Center

Percentage of Travel: Up to 25%

Shift: First

Employment Type: Full-time

Posting End Date: 09/11/2026

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Gulfstream does not provide work visa sponsorship for this position, unless the applicant is a currently sponsored Gulfstream employee.

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Copyright 2025 Gulfstream Aerospace Corporation. All Rights Reserved. A General Dynamics Company.

Gulfstream Aerospace Corporation, a wholly-owned subsidiary of General Dynamics (NYSE: GD), designs, develops, manufactures, markets, services and supports the world's most technologically-advanced business jet aircraft

Nearest Major Market: Savannah

Job Segment: Business Intelligence, Computer Science, Developer, Sharepoint, Technology, Customer Service

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