Project Support Specialist - OCIO NASA Goddard

ASRC Federal is a leading government contractor furthering missions in space, public health and defense. As an Alaska Native owned corporation, our work helps secure an enduring future for our shareholders. Join our team and discover why we are a top veteran employer and Certified Great Place to Work

ASRC Federal AFSS is a premier provider of systems engineering, software engineering, system integration, and project management services supporting mission-critical federal programs. We are seeking a Project Support Specialist to provide intermediate level support to a NASA contract in Greenbelt, MD.

Job Description

Provide full-time front office support as the Directorate Administrative Support for the HQ/GSFC Office of the Chief Information Officer (OCIO) Directorate, based at Goddard Space Flight Center (GSFC). Support includes administrative coordination, communications support, workflow development, and directorate-level assistance for OCIO leadership.

Responsibilities

• Demonstrated commitment to proactive customer service, with strong problem-solving skills and the ability to anticipate needs and deliver timely, effective solutions.
• Manage calendars for the CIO, Deputy CIO/IT Operations Manager, and Directorate-based calendars.
• Provide front office support by greeting visitors and answering office telephones.
• Coordinate meetings/appointments/conferences and arrange for appropriate equipment.
• Prepare agendas, attend meetings as requested, take meeting notes and actions, and transcribe / summarize notes from meetings.
• Assist in tracking, coordinating, and preparing/submitting responses to action items in the Action Item System.
• Support internal data calls, including scheduling, coordination, and follow-up.
• Compile and support the timely submission of weekly and monthly reports.
• Become fluent in the travel process, systems, rules, and regulations.
• Collaborate with team members on Directorate communications and presentations.
• Support the coordination of office-wide activities, Directorate engagements, and special events.
• Maintain office supply inventories.
• Maintain and update electronic files, records, and data.
• Perform additional duties and special projects as assigned.

Requirements

• Strong customer service skills, including strong written and verbal communication, with the ability to engage effectively at all organizational levels.
• Strong critical thinking, sound judgment, and decision-making abilities.
• Team player with a positive/ can-do attitude at all times.
• Ability to multi-task and prioritize work.
• Proactive, organized, detail-oriented to respond to customer requests and deadlines.
• Strong drive to learn new skills and hone existing ones.
• Intermediate proficiency in Microsoft Office 365, including Outlook, Teams, Word, Excel, PowerPoint.
• Intermediate level of SharePoint knowledge preferred.
• Must meet NASA suitability requirements, including background investigation and citizenship/permanent residency requirements.

Education and Experience

• Bachelors degree plus 1-2 years of related professional experience; or
• 5-6 years of related professional experience in lieu of degree.
• Communication degree or minor or strong experience preferred.

We invest in the lives of our employees, both in and out of the workplace, by providing competitive pay and benefits packages. Benefits offered may include health care, dental, vision, life insurance; 401(k); education assistance; paid time off including PTO, holidays, and any other paid leave required by law. The salary offered will depend on several factors including, but not limited to, relevant experience, skills, education, geographic location, internal equity, business needs, and other factors permitted by law. Posted pay ranges are a general guideline only and are not a guarantee of compensation or salary.

EEO Statement

ASRC Federal and its Subsidiaries are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, gender, color, age, sexual orientation, gender identification, national origin, religion, marital status, ancestry, citizenship, disability, protected veteran status, or any other factor prohibited by applicable law.