Project Support Specialist - Ocio Nasa Goddard

ASRC Federal AFSS is a premier provider of systems engineering, software engineering, system integration, and project management services supporting mission-critical federal programs. We are seeking a Project Support Specialist to provide intermediate level support to a NASA contract in Greenbelt, MD.

Job DescriptionProvide full-time front office support as the Directorate Administrative Support for the HQ/GSFC Office of the Chief Information Officer (OCIO) Directorate, based at Goddard Space Flight Center (GSFC). Support includes administrative coordination, communications support, workflow development, and directorate-level assistance for OCIO leadership.

Responsibilities

Demonstrated commitment to proactive customer service, with strong problem-solving skills and the ability to anticipate needs and deliver timely, effective solutions.Manage calendars for the CIO, Deputy CIO/IT Operations Manager, and Directorate-based calendars.Provide front office support by greeting visitors and answering office telephones.Coordinate meetings/appointments/conferences and arrange for appropriate equipment.Prepare agendas, attend meetings as requested, take meeting notes and actions, and transcribe / summarize notes from meetings.Assist in tracking, coordinating, and preparing/submitting responses to action items in the Action Item System.Support internal data calls, including scheduling, coordination, and follow-up.Compile and support the timely submission of weekly and monthly reports.Become fluent in the travel process, systems, rules, and regulations.Collaborate with team members on Directorate communications and presentations.Support the coordination of office-wide activities, Directorate engagements, and special events.Maintain office supply inventories.Maintain and update electronic files, records, and data.Perform additional duties and special projects as assigned.

Requirements

Strong customer service skills, including strong written and verbal communication, with the ability to engage effectively at all organizational levels.Strong critical thinking, sound judgment, and decision-making abilities.Team player with a positive/ can-do attitude at all times.Ability to multi-task and prioritize work.Proactive, organized, detail-oriented to respond to customer requests and deadlines.Strong drive to learn new skills and hone existing ones.Intermediate proficiency in Microsoft Office 365, including Outlook, Teams, Word, Excel, PowerPoint.Intermediate level of SharePoint knowledge preferred.Must meet NASA suitability requirements, including background investigation and citizenship/permanent residency requirements.

Education and Experience

Bachelor's degree plus 1-2 years of related professional experience; or5-6 years of related professional experience in lieu of degree.Communication degree or minor or strong experience preferred.