Analysis Skills, Communication Skills, Customer Experience, Customer Relations, Customer Satisfaction, Customer Support/Service, Data Collection, Documentation, Equipment Maintenance/Repair, Forklift, Global Branding, Laboratory, Laboratory Testing, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, Multitasking, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Project Schedule, Project/Program Coordination, Project/Program Management, Schedule Development, Service Delivery, Shipping/Receiving, Team Player, Test Equipment, Time Management, Writing Skills
Turn Science into Solutions. Help the World's Leading Brands Deliver with Confidence.
Ready to Put Your Technical Skills to Work?
At Smithers Package Testing, we help global brands ensure their packaging performs in the real world before products ever reach consumers.
Using state-of-the-art testing equipment, scientific expertise, and decades of industry experience, we provide the data and insights companies need to make smart, sustainable decisions. If you enjoy hands-on work, solving problems, managing projects, and working directly with customers, this could be the opportunity you've been looking for.
What You'll Do
As a key member of our Package Testing team, you'll manage projects from kickoff through final reporting, ensuring clients receive accurate, timely, and value-driven results.
Your Impact Will Include:
- Coordinating multiple testing projects simultaneously
- Partnering with clients and internal teams to define project scope and expectations
- Scheduling and executing laboratory testing activities
- Operating specialized testing equipment and collecting technical data
- Creating client-facing reports and documentation
- Managing project timelines and laboratory resources
- Supporting shipping, receiving, and facility operations
- Performing equipment maintenance and organization activities
- Identifying opportunities to enhance client satisfaction and future business
- Working safely in a fast-paced laboratory environment, including forklift operation
We're Looking For Someone Who Is:
Technical & Analytical
- Comfortable with hands-on laboratory and testing activities
- Able to interpret data and solve practical problems
- Detail-oriented with strong documentation skills
Organized & Customer Focused
- Excels at managing multiple priorities
- Communicates professionally with clients and teammates
- Delivers quality work on time
Collaborative & Driven
- Enjoys working across teams
- Takes initiative and follows through on commitments
- Maintains a positive attitude while helping others succeed
Qualifications
Preferred:
- Associate degree or 2-year technical college degree
Skills & Experience:
- Hands-on technical or laboratory experience
- Proficiency with Microsoft Office (Word, Excel, Outlook, Teams)
- Strong written and verbal communication skills
- Experience managing projects, schedules, or operational workflows
- Forklift experience or willingness to obtain certification
- Ability to create clear customer-facing reports and documentation
Why Smithers?
Make an Impact
Work with global companies and help bring products safely to market.
People-First Culture
We value teamwork, integrity, collaboration, and work-life balance.
Meaningful Work
Every project contributes to smarter packaging decisions and a better consumer experience.
Our Values
Ethics. Mission. Employees. Me.
At Smithers, we believe doing the right thing matters. We foster an environment where employees can grow professionally, collaborate effectively, and enjoy meaningful work while maintaining balance in their lives.
Apply Today!
If you're a technically minded problem solver who thrives in a hands-on environment and enjoys delivering exceptional service to customers, we'd love to hear from you.
Benefits include 401k retirement plan, medical, FSA plans, vision, dental, disability, life, legal, PTO vacation, sick time, holiday pay, bereavement leave and more!
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