Acceptance Testing, Analysis Skills, Atlassian JIRA, Business Analysis, Business Solutions, Change Management, Communication Skills, Compensation and Benefits, Data Mining, Data Sets, Data Visualization, Detail Oriented, Distributed Databases, Documentation, Establish Priorities, Fortune 500 Customers, Government, Information Technology Consulting, Leading Edge Technology, Mainframe Computer, Microsoft Access Database, Microsoft Excel, Microsoft Windows Operating System, Operational Audit, Operational Support, Operations Processes, Pivot Tables, Presentation/Verbal Skills, Problem Solving Skills, Procedure Development, Process Improvement, Production Support, Quality Assurance Methodology, Requirements Management, Research Skills, Root Cause Analysis, Team Player, Test Plan/Schedule, Test Scripts, Testing, Time Management, Writing Skills
Job Title: Project Tester (1102)
Location: Brooklyn, OH 44144 (Onsite, 5 days/week) - 4910 Tiedeman Rd
Duration: Contract - 5 months
Pay Range: $30/hr $30/hr (W2)
Job ID: 406774
About BCforward
BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.
Job Description
We are seeking a Project Tester to join our dynamic team supporting Lockbox within Payment and Deposit Operations. The ideal candidate will have strong experience in operational procedure development, test script creation and execution, and production support and a proven ability to analyze complex datasets, translate business requirements for technology teams, and drive process improvement initiatives.
Responsibilities:
- Create, edit, and test application and operational procedures for Lockbox Operations and Support.
- Write and execute test scripts for operational testing in process improvement projects.
- Perform business analysis for payment and deposit applications across mainframe, PC, distributed, database, and web-based environments.
- Mine data from primary and secondary sources, including complex joins across multiple datasets.
- Provide ongoing production support as first-line contact for user inquiries and issues, including reporting, tracking, resolution, root cause analysis, and preventive measures.
- Deliver quality support and service to internal and external partners and clients.
- Participate in and guide Lockbox-related process initiatives and projects across associated applications and systems.
- Translate business needs and requirements to Technology partners and convey technical information to Loan, Payment, and Operational Services and Lines of Business.
Required Skills & Qualifications:
- Bachelor's degree or equivalent experience, ideally 2+ years in an operational or support environment.
- Attention to detail in documenting and implementing requirements.
- Strong analytical and decision-making skills with the ability to resolve issues.
- Excellent written and verbal communication skills, including concise communication with senior management.
- Ability to manage change, prioritize tasks, and meet deadlines.
- Ability to facilitate research and resolution of complex or ambiguous issues.
- Proficiency with technology-based tools and databases, including Excel and Access.
- Demonstrated adaptability, intellectual curiosity, and teamwork.
Preferred Skills:
- 1-2 years of Operational Analyst experience, preferably in payments or deposits.
- Technical proficiency with Windows systems and software.
- Advanced Excel skills and experience with Jira, including managing large datasets, pivot tables, and data visualization.
Why BCforward?
At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to:
- Competitive compensation and benefits
- Opportunities for growth with global clients
- A supportive, inclusive culture that values innovation and people
- Exposure to cutting-edge technologies and projects
About Our Commitment
BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status.
Interested? Apply Now!
If this sounds like the right opportunity for you, please apply with your most recent resume.