Air Cargo, Brokerage, Cargo/Freight, Communication Skills, Customer Relations, Customer Support/Service, Develop and Maintain Customers, Documentation, Freight Forwarding, Import/Export, Leadership, Logistics, Marine Cargo, Multitasking, Operational Strategy, Problem Solving Skills, Process Development, Process Improvement, Project Tracking, Project/Program Management, Sales, Shipping Documents, Supply Chain, Time Management, Warehousing
Position Title: Project Cargo Manager
Location: Greenspoint/Houston
Employment Type: Full-Time
Salary $70k to $100k
Position Summary
We are seeking an experienced Projects Cargo Manager with a strong background in air and/or ocean freight forwarding to lead operational execution, manage customer projects, and oversee shipment flow from planning through delivery. This is a hands-on leadership role requiring strong knowledge of international logistics, carrier coordination, documentation, and end-to-end project oversight.
The ideal candidate will bring a combination of freight forwarding expertise, customer management, problem-solving ability, and the confidence to manage multiple priorities in a fast-paced global supply chain environment.
Key Responsibilities
- Lead and manage multiple freight forwarding projects and shipment programs
- Oversee air and/or ocean import/export coordination from origin to final delivery
- Develop shipment plans, timelines, and execution strategies for customer accounts
- Act as the primary point of contact for customers, carriers, brokers, and vendors
- Monitor milestone progress, exceptions, and delays while driving timely resolution
- Coordinate with internal operations, customer service, sales, and warehouse teams
- Ensure all shipping documentation is accurate and compliant
- Support customs clearance, routing decisions, and exception management
- Identify process improvements and drive operational efficiency
- Maintain strong client relationships and deliver a high level of service
- Manage reporting, tracking, and project visibility for internal and external stakeholders
Required Qualifications
- 5+ years of experience in freight forwarding, logistics, or project management
- Strong background in air and/or ocean freight operations
- Proven ability to manage multiple complex projects simultaneously
- Excellent communication, leadership, and client relationship skills
- Strong understanding of international shipping documentation and workflows
- Experience working with carriers, customs brokers, and overseas partners
- Proficiency with logistics systems such as CargoWise or similar platforms