A well-established commercial real estate organization is seeking a detail-oriented and organized Accounts Receivable/Lease Administrator to support property management operations. This role is responsible for lease administration, tenant account management, rent collections, and maintaining accurate financial and lease records. The ideal candidate is a proactive self-starter with strong communication skills and the ability to manage multiple priorities in a fast-paced environment.
Key Responsibilities:
Abstract and maintain lease documents, amendments, and tenant records within property management software.
Process daily cash receipts and manage monthly rent collections, including late fees, payment follow-up, and account resolution.
Prepare and distribute tenant correspondence related to billing, payment instructions, and account updates.
Reconcile tenant accounts and partner with Property Managers to resolve outstanding balances and billing discrepancies.
Prepare annual Common Area Maintenance (CAM) and Real Estate Tax reconciliations, along with utility and other operating expense adjustments as needed.
Maintain recurring tenant charges, process prorated charges, and implement annual CPI rent adjustments.
Track lease expirations, coordinate final account reconciliations, and process security deposit refunds.
Monitor certificates of insurance and collaborate with Property Managers to ensure compliance.
Respond promptly to tenant and internal inquiries while providing excellent customer service.
Support additional accounting and administrative functions as assigned.
Qualifications:
Bachelor's degree preferred; equivalent professional experience will be considered.
Experience in accounts receivable, lease administration, property management, or commercial real estate is preferred.
Proficiency with Microsoft Office, particularly Excel and Word.
Strong organizational, analytical, and problem-solving skills with exceptional attention to detail.
Excellent verbal and written communication skills.
Customer service experience is a plus.
Ability to work independently while collaborating effectively with cross-functional teams.