We’re urgently seeking an experienced Property Damage Auto Adjuster to become a key part of our growing team! If you have experience gathering statements and evidence, investigating coverage concerns and liability, and managing repair processes, we want to hear from you! This is an excellent opportunity to work in a fast-paced, dynamic environment where your skills and expertise will be highly valued.
Key Responsibilities:
Investigate, evaluate, and resolve auto liability claims in compliance with company policies and state regulations
Analyze policy coverage and determine liability while maintaining a high level of accuracy
Gather and assess statements, police reports, and other evidence to support claim decisions
Communicate professionally with policyholders, claimants, attorneys, and third-party vendors to ensure timely claim resolution
Manage claim files effectively, ensuring timely documentation and follow-up
Provide outstanding customer service while maintaining efficiency in a high-volume call center environment
Collaborate with internal teams to improve processes and drive operational success
Key Qualifications:
3+ years of experience handling auto liability claims, including making coverage and liability decisions, and recorded statements
Strong knowledge of insurance policies, state regulations, and claim resolution procedures
Ability to effectively communicate complex information both verbally and in writing
Strong analytical and investigative skills to assess claim validity and liability
Proficiency in computer systems and ability to multitask efficiently
Ability to work and thrive in a fast-paced, high-volume call center environment
Strong negotiation skills and the ability to handle difficult conversations professionally
Numbers & Facts
Location
Houston, TX
Skills
Analysis Skillsunmatched
Call Centersunmatched
Call Volumeunmatched
Claims Managementunmatched
Claims Processingunmatched
Communication Skillsunmatched
Computer Skillsunmatched
Computer Systemsunmatched
Corporate Complianceunmatched
Corporate Policiesunmatched
Customer Support/Serviceunmatched
Documentationunmatched
File Managementunmatched
Insuranceunmatched
Multitaskingunmatched
Negotiation Skillsunmatched
Operations Processesunmatched
Policy Analysisunmatched
Process Improvementunmatched
Process Managementunmatched
State Laws and Regulationsunmatched
Time Managementunmatched
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