• NAGS HEAD, NC
  • Full-time
8 days ago

Job Description

The Inspector helps ensure assigned Village Realty accommodations are clean, safe, functional, accurately presented, and guest ready before arrival. The role conducts detailed post-clean and property-readiness inspections, verifies housekeeping and presentation standards, identifies cleaning, maintenance, inventory, damage, safety, and access concerns, documents findings in company systems, and coordinates timely correction with housekeeping, maintenance, operations, and guest-service teams. The Inspector serves as an important final quality-control checkpoint and supports consistent property standards and a strong guest experience. Essential Responsibilities Conduct detailed inspections of assigned guest accommodations, rental properties, and related areas using Awayday standards, checklists, property instructions, and established readiness timelines. Verify cleanliness, sanitation, bed and linen presentation, amenities, supplies, furniture placement, appliances, lighting, climate controls, doors, windows, locks, access devices, and other guest-facing property features within the scope of the inspection. Identify and document missed cleaning, presentation deficiencies, damage, maintenance needs, safety hazards, pest concerns, missing or low inventory, lost-and-found items, unusual property conditions, and other issues that may affect guest readiness. Complete inspection records accurately in approved company systems, including status updates, checklist results, notes, photographs, issue descriptions, and other required documentation. Coordinate routine corrections with housekeeping, maintenance, operations, and other responsible teams; re-inspect corrected items when required and confirm readiness before releasing the property within delegated authority. Monitor assigned inspection workload, arrival deadlines, priority properties, early arrivals, late departures, and open corrective items; communicate delays, unresolved issues, and readiness risks promptly. Protect guest privacy, owner belongings, keys, access credentials, company property, and confidential information while entering and inspecting properties; follow access-control, lost-and-found, and security procedures. Communicate clear, objective, and professional inspection findings to housekeepers, leads, managers, maintenance personnel, and guest-service or operations teams without altering standards or overlooking deficiencies. Support periodic deep-clean, preventive-maintenance, inventory, safety, quality-audit, or property-condition inspections as assigned and provide accurate documentation for follow-up. Decision Making and Scope Primary decisions: May determine whether assigned properties meet established cleanliness and guest-readiness standards, identify routine corrective actions, request re-cleaning or maintenance follow-up, prioritize inspections based on arrival deadlines, and hold a property from ready status when material deficiencies remain within delegated authority. Escalation points: Escalate safety hazards, suspected biohazards, significant property damage, missing or suspicious items, security concerns, pest activity, maintenance emergencies, repeated quality concerns, unresolved deficiencies, inability to meet readiness deadlines, guest or owner disputes, and situations outside delegated authority. Financial or asset responsibility: Accountable for assigned keys or access credentials, inspection devices and equipment, accurate property-condition and readiness records, and the proper care of guest, owner, and company property encountered during inspections.

Numbers & Facts

LocationNAGS HEAD, NC
Job TypeFull-time

Skills

  • Access Controlunmatched
  • Communication Skillsunmatched
  • Corrective Actionunmatched
  • Documentationunmatched
  • Establish Prioritiesunmatched
  • Home Inspectionsunmatched
  • Housekeeping/Cleaningunmatched
  • Maintenance Servicesunmatched
  • Preventative Maintenanceunmatched
  • Privacy Controlsunmatched
  • Quality Controlunmatched
  • Real Estateunmatched
  • Safety/Work Safetyunmatched
  • Time Managementunmatched

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