Coldwell Banker Premier is seeking an organized, dependable, and responsive Property
Management Coordinator to support our Quad States long-term rental portfolio of approximately
250 properties.
This position works closely with the Property Manager to keep daily operations organized,
communicate with property owners and residents, monitor important deadlines, and ensure
calls, messages, and assigned tasks receive timely follow-up.
Location & Regional Travel
This is a full-time, office-based position supporting properties throughout the Quad States
region. The employee’s primary office location will be determined based on business needs and
the selected candidate’s location.
Potential office locations include Winchester, Front Royal, Mount Jackson, Harrisonburg,
Hagerstown, Martinsburg, Shepherdstown, Berkeley Springs, Cumberland, Bedford, and
Everett.
Regular local and regional travel is required for property inspections, lockbox and signage
coordination, property photographs, and other field-related responsibilities. This is not a remote
or work-from-home position. Occasional weekend work may be required.
Key Responsibilities
Answer incoming calls and respond promptly to emails and messages
Communicate professionally with property owners, residents, prospective tenants,
vendors, and team members
Document communications, activities, and follow-up in AppFolio
Assist the Property Manager with the daily operation of approximately 250 rental
properties
Review delinquency, vacancy, lease-expiration, inspection, and work-order reports
Prepare and send resident notices in accordance with company procedures and
applicable laws
Assist with new leases, renewals, and related documentation
Monitor vacant properties and help maintain accurate rental listings
Respond to rental inquiries and track prospective-tenant leads
Coordinate with the Maintenance Coordinator regarding active work orders
Assist with vendor communication, estimates, scheduling, and job tracking
Schedule and conduct property inspections as assigned
Document inspection findings and create follow-up work orders
Install and remove property signs and lockboxes
Take basic property photographs when needed
Upload and organize documents in AppFolio
Escalate emergencies, legal concerns, owner dissatisfaction, and unresolved issues to
the Property Manager
Provide occasional administrative support to real estate agents and other company
departments as needed
Assist with additional projects assigned by the Property Manager or leadership
Required Qualifications
At least one year of property management experience
Strong organizational and time-management skills
Excellent telephone, email, and in-person communication skills
Consistent follow-through and attention to detail
Ability to manage multiple priorities, deadlines, and interruptions
Comfortable communicating with property owners and residents
Comfortable using property management software and other web-based systems
Valid driver’s license and reliable transportation
Ability and willingness to travel locally and regionally for inspections and other field
assignments
Dependable attendance and the ability to work from an assigned regional office during
scheduled hours
Preferred Qualifications
Experience using AppFolio or similar property management software
Experience with long-term residential rental properties
Familiarity with leases, renewals, delinquency procedures, inspections, and maintenance
coordination
Ideal Candidate
The ideal candidate is responsive, organized, and comfortable working in a busy property
management environment. This person answers calls, follows through on commitments, keeps
accurate records, and recognizes when an issue needs to be escalated. They should enjoy
supporting a team and helping both property owners and residents receive consistent,
professional service.
Schedule
Full-time
Office-based position
Regular local and regional travel
Some weekend availability may be required
Benefits
Health, dental, and vision insurance
Paid vacation
Compensation
Salary depends on experience.
Coldwell Banker Premier reserves the right to revise the duties and responsibilities of this
position based on operational needs.