Job SummaryThe Property Manager is primarily responsible for the day-to-day management of all aspects of operation for the assigned portfolio and supervision of portfolio staff, in accordance with the goals and objectives of the individual property owners and the mission of Kidder Mathews Asset Services Division.
Essential Functions
Supervision:
Manage and lead a team which may include Associate Property Manager(s), Administrative Assistant(s), Portfolio Administrator(s), Operation Manager (s) and Portfolio Assistant(s) including recruiting support, onboarding, supervision, scheduling, training, development, evaluation and disciplinary action of employeesProvide coaching, direction, and leadership to employees in order to achieve company and client resultsPromote and maintain a positive working environment in alignment with Kidder Mathews values and culture
Property Operations:
Responds to and resolves tenant concerns; meets with tenants as required to ensure that tenant needs are met, and that high quality property management service is achievedEnsure monthly physical property inspections are completed; partner with contractors/building engineers to follow through on any needed repairs or maintenanceInterface with property vendors and contractors to ensure prompt response to maintenance issuesEnsure on-going contracted vendor services are performed on schedule and on budget ensuring services meet contract specificationsReview contract specifications and make recommendations to owner and/or Sr. Property Manager, as appropriate, for necessary changes or updatesRequest/review/recommend bids for contracted servicesGenerate Master Service Contracts, as appropriateEnsure budgeted maintenance and repairs are performed on schedulePartner with Building Engineers or contracted maintenance vendors to schedule repairs and work ordersAct proactively to identify opportunities to add value to clients and client's assets
Financial and Reporting:
Partner with Property Accountant(s) to ensure accurate and on time accounting deliverablesReview and approve, within prescribed limits of authority, vendor and contractor invoicesPartner with Sr. Property Manager and Property Accountant to generate and/or review and approve annual CAM reconciliationsReview and approve monthly accrualsProvide financial analysis for new leases and lease renewalsAct as "team captain" for annual budgeting process in conjunction with, Property Accountants, Building Engineers and other support staffHold final accountability for annual property budgetsReview monthly operating statements as prepared by Property AccountantGenerate and/or review and finalize monthly operational narrative report to client.
Leasing:
Meet with tenants and negotiate lease renewals in accordance with Client's specified lease perimeters, as appropriatePrepare financial analysis for new leases and lease renewals, as required by clientEncourage and promote cohesive and collaborative relationship with listing agent(s)Ensure all vacant space is in "market ready" condition based on individual client requirementsTake proactive approach to leasing and referral opportunitiesReview new leases and prepare lease abstracts
Tenant and Owner Relations:
Maintain courteous, professional, service-oriented rapport with tenants and ownersPromote and foster confident, comfortable relationships with tenants and ownersSupervise tenant move in and move out process and conduct move in and move out walk throughs with tenantConduct new tenant orientationCreate tenant "welcome package" for new assignmentsCreate tenant emergency procedures manual for new assignments
Tenant Improvement Construction:
Attend construction meetingsPartner with Construction Manager and General Contractor to ensure schedules are met and improvements are performed in accordance with tenant requirements and building standardsConduct walk throughs, as needed, with Construction Manager and General Contractor and tenant during construction processReview final punch list prepared by Construction Manager and ensures that all punch list items are correctedMaintain construction file
Corporate:
Promote and foster courteous, professional and collaborative relationships with co-workers and members of other Kidder Mathews divisionsAdminister Property Management Agreement, to include tracking renewal and expiration dates, fee increases, report and budget due dates, etc.Prepare annual corporate operating budget for assigned portfolioReview and collect receivables from clientsReview monthly operating statements for assigned portfolioFull Profit & Loss accountability for assigned portfolioTake proactive approach to identify and capture new business, referral or consulting opportunities
Other Functions
Perform other duties or projects as requested or required
Essential Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the competencies (minimum knowledge, skill, and ability) required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Skills and Ability
Ability to work with minimal supervision and lead by exampleStrong computer skills (MS Excel, Word, PowerPoint, Outlook)Good communication and organizational skills. Ability to build relationships with clients, vendors and internal partnersAbility to provide excellent customer serviceAbility to speak, write and understand EnglishDemonstrated ability to read, understand and abstract leases and contractsDemonstrated ability to recognize high quality maintenance workProfessional communication etiquette with good oral and written communication skillsAccurate, attentive, detail oriented, with strong analytical skillsDemonstrated financial analysis skillsDemonstrated understanding of the budgeting processDemonstrated ability to function in a team environment and proactively problem solveAbility to work outside of normal office hours to meet various deadlinesAbility to prioritize and organize work load in order to meet daily, weekly and monthly deadlinesDemonstrated ability to follow through and complete tasksWillingness and demonstration of professional development and continual learningAbility to travel locallyMust have working vehicle, valid driver license and current auto insurance
Education/Education
Bachelor's Degree or a combination of education and experienceReal Estate License required
Required Knowledge
Strong knowledge of Property Management processes and procedures
EXPERIENCe REQUIRED
3+ years Commercial Property Management experience1+ year supervisory experience
Work Environment
This is a standard office environment with standard office noise like talking, office equipment, etc. In addition, this position may visit tenant sites in various settings which can be industrial in nature with loud noises and mild fumes.
Physical Demands
While performing the duties of this job, the employee is regularly required to talk and hear. This position is rarely active but may require standing, walking, bending, kneeling, stooping and crouching. The employee must frequently sit and use a computer for long periods of time. Specific vision abilities are required to do this job including close vision. The employee must sometimes lift and/or move items up to 10 pounds. The employee must be able to drive for short to moderate distances and/or times. The employee must often walk through the outdoors and various terrain environments. The employee may be required to access building roof and mechanical areas via stairways or access ladders.
Supervisory Responsibilities
Has supervisory responsibilities for up to 6 direct and/or indirect reports including Associate Property Managers, Operation Managers, Portfolio Assistants, Portfolio Administrators and Administrative Assistants.Has indirect supervisory responsibilities for Building Engineers.
| Location | Bothell, WA |