Property Manager

Property Manager |Wave Property Management

About Wave Property Management

Wave Property Management manages more than 400 units throughout the Treasure Valley and surrounding areas, including multifamily communities, manufactured home communities, single-family homes, and commercial properties.

At the heart of our company is a simple belief: doing the right thing is good for people and good for business.

We believe quality housing is one of the most meaningful services we can provide. We value our residents, property owners, business partners, and employees, and we work hard to create relationships built on trust, communication, accountability, and respect.

Our team members are the face of Wave Property Management. We are looking for someone who shares our values, enjoys helping people, and can confidently manage the many moving pieces that come with property management.

Our Core Values

Team & Connection
We are a team. We celebrate our successes and learn from our failures. We communicate with empathy and trust, and we believe everyone matters.

Hustle
We hustle with excellence—powered by efficiency, fueled by honesty, and propelled by teamwork. Everyone chips in to lighten the load.

Honor & Uplift
We honor and respect everyone. We offer help, assume the best, give dignity, keep our promises, and act with honesty.

Innovation
We are lifelong learners. We adapt, embrace new possibilities, and view challenges and setbacks as opportunities to improve.

Savvy Service
We strive to be leaders in our field by providing personalized service, exceptional experiences, adaptability, and value.

The Position

Wave Property Management is looking for a motivated, organized, and people-focused Property Manager to join our team.

Our portfolio includes properties from Mountain Home to Caldwell and throughout the Treasure Valley. This position requires someone who can balance resident needs, owner expectations, property operations, maintenance coordination, leasing activity, and day-to-day communication.

The ideal candidate is a strong multitasker who communicates professionally, stays organized in a fast-moving environment, follows through on commitments, and is comfortable solving problems independently.

Key Responsibilities

Resident & Property Management

• Help maintain high occupancy, low turnover, and low delinquency across assigned properties.
• Communicate regularly and professionally with current and prospective residents.
• Meet prospective residents, show available properties, and assist with the application and leasing process in accordance with Fair Housing and anti-discrimination laws.
• Coordinate resident move-ins and move-outs.
• Manage resident accounts, rent collections, notices, and other resident-related documentation.
• Investigate and assist in resolving resident concerns, complaints, lease violations, and property-related issues.
• Conduct regular property visits and inspections.
• Collect utility/power meter readings when required.
• Prepare monthly tenant-to-park statements and other property-related reporting.
• Assist with resident communications, including quarterly newsletters.
• Maintain accurate records and documentation for prospective and existing residents.

Phone & Office Communication

• Answer incoming company calls in a friendly, professional, and helpful manner.
• Determine the nature of each call and route calls to the appropriate team member or department.
• Assist callers with general questions when appropriate and accurately document messages and follow-up needs.
• Help ensure resident, owner, vendor, and prospective tenant calls are directed and responded to in a timely manner.
• Maintain professionalism and excellent customer service during all phone, email, and in-person interactions.

Maintenance Coordination

• Coordinate and schedule maintenance and repair work across multiple properties.
• Receive, review, and organize incoming maintenance requests and work orders.
• Prioritize maintenance requests based on urgency and resident/property needs.
• Schedule maintenance team members and coordinate with outside vendors when necessary.
• Communicate scheduling information and updates to residents, maintenance staff, vendors, and other team members.
• Monitor open work orders and follow through to help ensure work is completed in a timely manner.
• Work closely with the maintenance team to identify needed repairs, materials, and follow-up items.
• Maintain accurate records of maintenance requests, scheduling, and completion.

Leasing & Marketing

• Advertise vacancies and assist in maintaining property listings.
• Create and distribute marketing materials to attract prospective residents.
• Perform market rent analysis as needed.
• Help maintain accurate and current property information across marketing channels, social media, and the company website.
• Follow up with prospective residents and help move qualified applicants through the leasing process.

What We're Looking For

• High school diploma, GED, or equivalent required.
• Two or more years of multifamily residential property management experience preferred.
• Bilingual English/Spanish is a plus.
• Knowledge of property management principles and practices preferred.
• Familiarity with federal, state, and local housing and property management regulations is a plus.
• Strong organizational, prioritization, multitasking, and time-management skills.
• Excellent verbal and written communication skills.
• Strong interpersonal and conflict-resolution skills.
• Comfortable answering phones and communicating with residents, owners, vendors, applicants, and team members throughout the day.
• Ability to remain professional and solution-focused when handling difficult or sensitive situations.
• Strong attention to detail and ability to maintain accurate records.
• Comfortable learning and using technology and property management software.
• Experience with Google Workspace and AppFolio is a plus.
• Valid driver's license and reliable transportation required.
• Ability to travel locally between properties.
• Availability for occasional extended hours or weekends when property needs require it.

The Person Who Will Thrive Here

You may be a great fit for Wave Property Management if you are:

Dependable — People can count on you to follow through.

People-Oriented — You enjoy helping people and building positive working relationships.

Organized — You can manage phone calls, residents, maintenance requests, leasing activity, and competing priorities without losing track of the details.

Solution-Focused — When something goes wrong, your first thought is, “How can we solve this?”

Accountable — You take ownership of your responsibilities and communicate when something needs attention.

Adaptable — Property management changes quickly, and you're comfortable adjusting priorities when needed.

Growth-Minded — You're willing to learn, receive feedback, and continually improve.

Benefits

Benefits may include:

• Health insurance
• Dental insurance
• Retirement plan / 401(k)
• Paid time off
• Cell phone reimbursement
• Mileage reimbursement

Join the Wave Property Management Team

We're looking for someone who wants to do more than simply manage properties. We want a team member who takes pride in helping residents, supporting coworkers, caring for the properties we manage, and creating an excellent experience for the people we serve.

If you're organized, dependable, comfortable working with people, and energized by a role where no two days are exactly alike, we'd love to hear from you.