Property Manager

Phipps Houses is one of the nation’s oldest and largest not-for-profit developer/owners of affordable housing. It is a multi-faceted real estate organization, involved in the development, finance, construction and asset management of new and rehabilitated multi-family housing for low to middle income New Yorkers. Through its subsidiary, Phipps Houses Services, Inc., it conducts residential and some commercial property management, and it’s tax exempt affiliate, Phipps Neighborhoods, provides human services to its development communities.

We are looking for a Property Manager for our site in East NY  The Atlantic Chestnut Apartments is a development located in East New York Brooklyn and conveniently just a short walk away from public transportation. The buildings offer direct access to a shared courtyard featuring a playground and a garden. This culturally diverse and lively neighborhood is filled with thriving businesses, stores, and restaurants. When all phases are complete. the site will have approximately 1,166 affordable housing units.

Applicant MUST have experience in supervising a portfolio of affordable housing assets (3 yrs or more) along with managing  a staff of direct reports.  Responsibilities include: provide great customer service to our residents; oversee a  site management and maintenance staff; P+L responsibilities; budget oversight; the ability to work collaboratively with site staff and other team members within the organization.  Most importantly, the applicant  must demonstrate excellent writing and budgeting skills and must be confident and quick thinking individual able to prioritize essential tasks. 

We offer an excellent work environment with terrific benefits and a competitive salary based upon experience, education.   The salary range for this role is $72-82k - commensurate with experience. 

As Property Manager you will be responsible for the following duties:

• Provide effective, professional customer service.
• Effectively manage the administrative staff to ensure deadlines are met and protocols are in line with company goals.
• Knowledge of the budgetary process as it relates to operating and capital expenditure budget. 
• Ability to communicate effectively, both verbally and in writing.
• Manage assigned portfolio with expertise and efficiency to achieve financial and operational objectives; increase and maintain overall quality of life; develop and maintain tenant/landlord relations; monitor conditions and capacity of building systems; effectively address issues as they arise.
• Oversee the building superintendent as well as all maintenance staff In liaison with Facilities Director where applicable
• Maintain logs and reports of building maintenance
• Review Tenant Ledger and NYCHA / subsidy register on a monthly basis for any rent discrepancies.
• Review Aged Delinquency Report on a monthly basis to determine arrears and report what procedure is in place to reduce the arrears.
• Issues written arrears notice to clients with a follow-up procedure in place.
• Review and sign off Invoices on the weekly basis
• Monitoring and enforcing lease violations
• Assist with Annual Recertification (NYCHA and LIHTC).
• Conduct annual unit inspections
• Collects income documentation from clients and update Tenant Income Certification forms in coordination with Property Accountant/Portfolio Manager
• Drafts lease renewal forms and calculates rent based on HUD and/or NYC Rent Guidelines.
• Collects client signatures on lease renewals in coordination with Portfolio Manager and Property Accountant.
• Handle the certification and removal of building violations from various NYC agencies
• Responsibility for overseeing HDC, tax credit and NYCHA inspection readiness, escorting the inspector(s) around the building, and ensuring that any deficiencies that may be determined by inspectors are promptly corrected.
• Assist leasing dept. with screening of applicants for vacant apartments for LIHTC and  compliance.
• Interface with HRA, APS and other social service and referring agencies.

Requirements:

• Associates Degree (60 or more college credits) required  Bachelor’s degree preferred.
• Must use Yardi Voyager, Excel and word software effectively
• Knowledgeable of city agencies (NYCHA, HPD, DOB, ECB, HDC), certifications, violations, etc. 
• Certified Low Income Tax Credit Specialist preferred
• 3 or more years managing residential rental properties of portfolio w/ 5 or more assets
• Supervisory experience of 5 or more staff.
• P&L responsibility and budgetary experience.
• Working knowledge of applicable NYS Rent Stabilization regulations, NYC Landlord Tenant Laws, Fair Housing mandates and other legal issues affecting property management.
• Affordable housing experience
• Excellent interpersonal and communication skills are required for daily interaction with tenants
• Excellent writing and communication skills
• Excel and Word proficiency required
• Knowledge of SiteCompli a plus
• Bi-lingual (Spanish) Preferred