Benefits:

• 401(k)
• Bonus based on performance
• Company parties
• Competitive salary
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Property Manager – Self Storage

Brooklyn, NY | In person | $50,000–$55,000 per year


Secure Self Storage is hiring a Property Manager to run the daily operations of a self-storage facility in Brooklyn.


This is an active, hands-on position. You will rent units, help customers, manage accounts, lead staff, and regularly walk and maintain the facility. You are responsible for the property’s results and appearance. This is a self-storage role; it does not involve managing apartments or residential tenants.


What you’ll do


Lead rentals and customer service

• Respond to phone, online, and walk-in inquiries; show units and follow up to earn rentals.
  
  
• Work toward rental, occupancy, and revenue goals.
  
  
• Help customers with move-ins, move-outs, transfers, payments, and account questions.
  
  
• Sell locks, boxes, and packing supplies.
  
  
• Resolve customer concerns professionally and make sound decisions when issues arise.
  
  

Manage the property

• Walk and inspect the facility regularly, including storage areas and vacant units.
  
  
• Make sure units are clean, secure, and ready to rent.
  
  
• Keep hallways, the office, and shared areas clean and presentable. Perform light upkeep, including sweeping, mopping, removing debris, and painting touch-ups.
  
  
• Check doors, locks, access systems, alarms, and cameras. Identify problems, report them promptly, and coordinate repairs with management and vendors.
  
  
• Open and close the facility according to company procedures.
  
  

Own daily operations and team performance

• Manage past-due accounts, payment follow-up, and auction procedures according to company policy.
  
  
• Maintain accurate rental agreements, customer records, payments, inventory, and reports.
  
  
• Order and track office, retail, and facility supplies.
  
  
• Train, support, and hold team members accountable for customer service, sales, cleanliness, and daily tasks.
  
  
• Keep management informed about facility performance, customer issues, and maintenance needs.
  
  

What we’re looking for

• Experience in self-storage, retail management, sales management, or another hands-on customer-facing leadership role.
  
  
• Strong sales and customer service skills, including the ability to follow up and close rentals.
  
  
• Confidence handling collections, customer concerns, and staff performance conversations.
  
  
• An organized, dependable person who takes ownership and follows through.
  
  
• Basic computer skills and the ability to learn our storage management systems.
  
  
• Willingness to walk the property regularly, clean units, and perform light physical work.
  
  
• Ability to lift up to 50 lbs. when needed.
  
  
• Weekend availability and a reliable commute to Brooklyn.
  
  

Self-storage experience is a plus, but it is not required. Employment is contingent upon successful completion of a background check.


Compensation and benefits

• $50,000–$55,000 per year
  
  
• Performance-based bonuses and incentives
  
  
• Health insurance
  
  
• 401(k)
  
  
• Paid time off and paid holidays
  
  
• Employee storage discount
  
  
• Opportunities for growth
  
  

Work location: Brooklyn, NY — in person


If you enjoy leading a team, meeting sales goals, helping customers, and taking pride in how a property looks and operates, we encourage you to apply.