Property Manager Self-Storage, Knoxville, TN

Who we are:

Sterling Group is a family-owned vertically integrated real estate investment services firm started in 1976. Our organization includes development, construction, property management and investment management with a specialty in multifamily housing and self-storage facilities. Our executives are involved daily and work closely with over 375 colleagues in multiple states throughout the Midwest and Southeast. We are looking for self-driven professionals with high accountability and integrity.

Why work for Sterling Group?

• Training and Career advancement opportunities
• Recognition programs
• Competitive wages
• Full benefits
• Family friendly culture
• Work life balance

As a Property Manager Self-Storage you will:

• Develop and/or implement the Sterling 5 P's Business Plan to ensure the property meets or exceeds the expectations of the owners, tenants, vendors, and all customers.
• Meet all budgeted physical and economic occupancy goals, as well as achieving monthly financial and physical occupancy goals as set by the Management & Marketing Department.
• Generate and increase monthly and annual income, as well as increasing the value of the property.
• Analyze monthly financial reports to ensure accuracy and determine business decisions, as well as assist with initial forecasting for annual property budget.
• Prepare and submit Daily Activity Report, Capital Expense/Reserve Requests, ensure accuracy of all required reporting duties, as a part of the monthly checklist.
• Understand and enforce the Sterling Delinquency Process.
• Follow and enforce Sterling Rent Collection Policy.
• Research and report market conditions, including competitor pricing, promotions, and occupancy levels to assist with pricing strategy.
• Maintain office inventory and oversee maintenance inventory levels.
• Ensure optimum curb appeal is maintained.
• Perform staff development tasks including hiring, training, mentoring, and disciplining all support staff per Sterling Policies.
• Work at other Sterling Self-Storage properties as needed and assigned.
• Work with outreach staff to maintain a successful marketing plan as laid out in the 5P's

Reports to: District Manager

Schedule: Monday through Friday 9:00 AM - 6:00 PM

Some Saturdays 9:00 AM - 3:00 PM

Qualifications:

• High School Diploma or G.E.D. equivalent, some college education preferred.
• Minimum of three (3) years' experience in management, preferably with a sales background.
• Ability to effectively manage a diverse group of remote managers.
• Outstanding interpersonal, verbal and written communication skills with strong orientation for customer service required.
• Excellent presentation, facilitation, organizational skills and other administrative capabilities.
• Ability to adapt to a demanding environment and manage multiple projects effectively.
• Extremely proficient in Microsoft Office programs (Word, Excel, and Outlook) YARDI and SiteLink program.
• High mathematical acuity including data analysis, attention to detail, forecasting and problem solving.
• Valid Drivers License required

Other Requirements (Background Check and Drug Screening):

Must be able to pass a drug test, driving record, credit check, criminal history, and background

checks prior to employment with Sterling Management Ltd.

Physical Demands:

• Ability to read and comprehend moderately complex documents.
• Ability to verbally and in writing communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
• Frequently operates a computer and other office productivity equipment, such as a copy machine, printer, telephone or fax machine.
• Moderate level of repetitive typing using a computer keyboard.
• Must be able to remain in a stationary position. Is occasionally required to move about inside the office to access files cabinets, supplies, and office equipment, etc.
• Alternate between sitting, standing, walking and climbing stairs.
• Occasional bending, stooping, and reaching.
• Ability to travel to different work sites via personal automobile, rental car, airplane and other public transportation modes up to 10% of the time.
• Occasionally lift, carry and/or move up to 40 pounds.

Benefits:

• Medical
• Dental
• Vision
• Flexible Spending Account
• Group Life Insurance
• Voluntary Life Insurance
• Short Term Disability
• Long Term Disability
• Supplemental programs
• 401(k) Retirement Savings Plan
• Employee Assistance Plan
• Paid Time Off
• Paid holidays
• Volunteer time

Our goal is customer loyalty. Because we understand that customer loyalty is achieved by exceeding customer''s expectations, our company credo is: "Creating the Sterling Story by exceeding expectations... one customer at a time!"

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