Benefits:

• 401(k)
• Competitive salary
• Employee discounts
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Parental leave
• Training & development

Property Manager – Self Storage | Brooklyn, NY

We are seeking an experienced, motivated, and customer-focused Property Manager to oversee the daily operations and performance of a self-storage facility in Brooklyn, New York.


This is an excellent opportunity for a hands-on professional who is sales-driven, organized, dependable, and comfortable taking ownership of a property. The ideal candidate thrives in a fast-paced environment, takes pride in maintaining high standards, and is looking for long-term growth with an expanding company.


Position Overview


The Property Manager is responsible for the overall performance and day-to-day operations of the self-storage facility, including sales, customer service, collections, property upkeep, administrative responsibilities, and team coordination.


This position requires someone who can balance customer-facing responsibilities with operational and physical property needs while maintaining a clean, safe, professional, and well-managed facility.


Key Responsibilities

• Oversee the daily operations and overall performance of the self-storage facility
  
  
• Drive unit rentals, occupancy, and revenue while working toward monthly performance goals
  
  
• Convert phone, online, and walk-in inquiries into rentals through strong follow-up and sales techniques
  
  
• Sell retail merchandise, including locks, boxes, tape, and packing supplies
  
  
• Provide exceptional customer service in person, by phone, and through email
  
  
• Assist customers with move-ins, move-outs, transfers, billing questions, payments, and account management
  
  
• Manage collections and past-due accounts, including consistent payment follow-up and auction-related processes
  
  
• Conduct regular property inspections and maintain high standards for cleanliness, organization, safety, and appearance
  
  
• Ensure vacant units are clean, secure, and rental-ready
  
  
• Perform light maintenance and property upkeep, including sweeping, mopping, cleaning units, changing light bulbs, removing debris, painting touch-ups, and basic troubleshooting
  
  
• Identify maintenance concerns and coordinate repairs with vendors and management
  
  
• Monitor security cameras, gate systems, alarms, and property access activity
  
  
• Open and close the property according to company procedures
  
  
• Maintain accurate customer records, rental agreements, payment information, and operational documentation
  
  
• Complete required reports, data entry, inventory tracking, filing, and other administrative responsibilities accurately and on time
  
  
• Order and maintain office, retail, and facility supplies
  
  
• Support local marketing efforts, promotions, online lead follow-up, outreach, and community engagement
  
  
• Handle customer concerns and conflict-resolution situations professionally and efficiently
  
  
• Ensure compliance with company policies, safety procedures, and operational standards
  
  
• Assist with training, supporting, and holding team members accountable to company expectations
  
  
• Maintain a professional appearance, positive attitude, and strong sense of ownership of the property
  
  
• Perform additional duties as assigned by management
  
  

Qualifications

• Previous property management, retail management, sales management, or similar leadership experience preferred
  
  
• Strong sales, leadership, customer service, and interpersonal skills
  
  
• Excellent communication, organizational, and problem-solving abilities
  
  
• Ability to multitask, prioritize, and remain organized in a fast-paced environment
  
  
• Comfortable using computers, POS systems, email, and basic office software
  
  
• Self-motivated, dependable, detail-oriented, and accountable
  
  
• Ability to work independently and take initiative with minimal supervision
  
  
• Comfortable performing light physical and maintenance-related duties
  
  
• Ability to lift up to 50 lbs. when necessary
  
  
• Weekend availability required
  
  
• Must be able to reliably commute to Brooklyn, New York
  
  
• Employment is contingent upon successful completion of a background check
  
  
• Self-storage experience is a plus, but not required
  
  

Compensation & Benefits


Pay: $50,000–$55,000 per year

• 401(k)
  
  
• Health insurance
  
  
• Paid time off
  
  
• Paid holidays
  
  
• Performance-based bonuses and incentives
  
  
• Employee storage discount
  
  
• Career advancement opportunities
  
  
• Stable, supportive, and team-oriented work environment
  
  

Work Location


Brooklyn, New York – In person


If you are a motivated professional who takes ownership of your work, enjoys working with customers, and is looking for a long-term opportunity with growth potential, we encourage you to apply and become part of our growing team.