Property Manager, VER at Proscenium, Caramel, IN

Who we are:

Sterling Group is a family-owned vertically integrated real estate investment services firm started in 1976. Our organization includes development, construction, property management and investment management with a specialty in multifamily housing and self-storage facilities. Our executives are involved daily and work closely with over 375 colleagues in multiple states throughout the Midwest and Southeast. We are looking for self-driven professionals with high accountability and integrity.

Why work for Sterling Group?

• Training and Career advancement opportunities
• Recognition programs
• Competitive wages
• Full benefits
• Family friendly culture
• Work life balance

As an Area Property Manager you will:

• Facilitate optimum performance of the property in areas such as personnel management, leasing, collections, resident services, maintenance, revenue enhancement, capital improvements and information reporting
• Enforce zero delinquency policy and maintain delinquencies below established budgeted goal
• Coordinate staff schedules, supervise all site staff, inspect staff work and provide direction to ensure proper and timely execution of all operational responsibilities
• Supervise and coordinate with maintenance staff and vendors
• Conduct regular property inspections
• Implement preventive maintenance programs
• Ensure high occupancy levels and strong resident relations.
• Oversee move-ins and move-outs and related documentation is completed
• Prepare and manage the property's annual budget, ensuring financial goals are met and expenses are controlled.
• Oversee rent collection, ensure timely payments, and manage late fees or payment plans.
• Implement cost-control strategies, evaluate vendor contracts, and negotiate service agreements to maintain profitability.
• Develop and execute marketing strategies to attract qualified residents
• Organize and oversee resident events
• Monitor competitive properties and industry trends
• Handle evictions in compliance with applicable laws
• Meet or exceed budgeted Revenue, Expense, NOI & Cash Flow.
• Manage all capital projects as budgeted and approved by ownership
• Review all business plans and logs prepared for each property with special focus on any under-performing properties, monitor results and hold managers accountable for meeting goals
• Oversee applicant qualifying responses including applicant interviews, application processing and each lease renewal to ensure timely completion
• Regularly inspect and manage property curb appeal and product quality and quantity levels to meet Sterling standards and timelines

Reports to: Regional Director

Qualifications:

• Bachelor''s degree preferred

• Minimum of 5 years' management experience in Residential Property Management

• Excellent interpersonal relations, communicative skills and a customer-focused service orientation

• Knowledge in Microsoft Office programs (Word, Excel, Outlook) required

• Yardi Program knowledge is a plus

• Ability to adapt to a fast-paced environment and manage multiple projects effectively

• Proficient in reading, writing, grammar and mathematical skills

Other Requirements (Background Check and Drug Screening):

Must be able to pass a drug test, driving record, credit check, criminal history, and background checks prior to employment with Sterling Management Ltd.

Physical Demands:

• Ability to read and comprehend moderately complex documents.
• Ability to verbally and in writing communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
• Frequently operates a computer and other office productivity equipment, such as a copy machine, printer, telephone or fax machine.
• Moderate level of repetitive typing using a computer keyboard.
• Must be able to remain in a stationary position. Is occasionally required to move about inside the office to access files cabinets, supplies, and office equipment, etc.
• Alternate between sitting, standing, walking and climbing stairs.
• Occasional bending, stooping, and reaching.
• Ability to travel to different work sites via personal automobile, rental car, airplane and other public transportation modes on occasion as needed. Occasionally lift, carry and/or move up to 25 pounds.

Benefits:

• Medical
• Dental
• Vision
• Flexible Spending Account
• Group Life Insurance
• Voluntary Life Insurance
• Short Term Disability
• Long Term Disability
• Supplemental programs
• 401(k) Retirement Savings Plan
• Employee Assistance Plan
• Paid Time Off
• Paid holidays
• Volunteer time

Our goal is customer loyalty. Because we understand that customer loyalty is achieved by exceeding customer''s expectations, our company credo is: "Creating the Sterling Story by exceeding expectations... one customer at a time!"