Call Centers, Commercial Construction, Communication Skills, Computer Skills, Customer Relations, Driver's License, Establish Priorities, Heavy Lifting, Home Inspections, Landscaping, Maintenance Services, Mobile Applications, Organizational Skills, Past Due Accounts, Process Improvement, Project/Program Management, Property Maintenance, Time Management, Transportation Routing
10 Federal, a leading self-storage company, is seeking a Property Operations Technician. If you are a self-starter who thrives independently, you will be responsible for ensuring the smooth operation and professional appearance of our self-storage facilities. This role involves performing maintenance tasks, conducting inspections, and overseeing repairs, predominantly in an outdoor setting.
Responsibilities:
- Drive to and from assigned properties
- Perform storage unit inspections at all assigned properties
- Perform property repairs, light maintenance, and service requests
- Complete task list provided by manager
- Oversee contractor activities (landscapers, painters, etc.)
- Self-reliant, non-customer facing work environment
- Prep units that come up for auction, clean out units, and dispose of abandoned goods
- Maintain professional appearance of facilities, interiors, exteriors, and grounds
- Maintain monthly time-sensitive auctions and delinquency procedures
- Partner with call center agents on scheduling various customer needs
Qualifications:
- Property maintenance experience in settings such as schools, apartments, self-storage, or commercial buildings.
- Valid driver’s license with a clean driving record; reliable, punctual, and organized.
- Strong time-management; able to plan routes, prioritize tasks, and close loops independently.
- Basic mechanical aptitude and computer skills (mobile apps, work orders, photos).
- Clear, respectful communicator—partners well with call center, vendors, and teammates.
- Positive, self-starter mindset; learns new tasks and improves processes over time.
- Availability during core business hours and flexibility for urgent needs.
- Physical capability for frequent driving, heavy lifting, bending, pushing/pulling, ladder work, and kneeling in outdoor conditions.