Prospective Student Engagement Coordinator

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How to Apply

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and highlight your experiences that directly relate to this position.

With questions about the position or office, or for requests for accommodations or support with the application process, please email UMSI Human Resources at [email protected].

Who We Are

The School of Information is a progressive, interdisciplinary professional school that offers five academic programs. UMSI delivers innovative, elegant and ethical solutions connecting people, information and technology. The school was one of the first iSchools in the nation and is the premier institution studying and using technology to improve human computer interactions. Our school mission is to create and share knowledge so that people will use information - with technology - to build a better world.

The Recruitment, Admissions, and Financial Aid team is a part of the Office of Academic and Student Affairs (OASA). OASA teams are responsible for many aspects of the lifecycle of the student including recruitment, admissions, and financial aid; registration and student services; and academic programs and student life.

Job Summary

We are seeking a proactive and student-centered Prospective Student Engagement Coordinator to join our dynamic and collaborative admissions team. Reporting to the Associate Director of Recruitment Strategy, you will play a key role in increasing awareness of our bachelor's and master's programs and encouraging prospective students to apply. You will engage with a wide range of audiences through events, communications, and outreach initiatives designed to build visibility, strengthen the applicant pipeline, and support enrollment goals across all programs.

This is a two-year term limited position, assuming satisfactory performance and conduct, the availability of work, and continued funding.

Please see the link here for the full job description and responsibilities.

Responsibilities*

• Lead and support recruitment, yield, and transition initiatives for prospective and admitted students through personalized communications, events, onboarding activities,

and other engagement efforts that support enrollment and student success.

• Support strategic planning and execution of recruitment and yield efforts for priority prospective student populations in alignment with institutional enrollment goals.
• Plan, coordinate and represent UMSI at on- and off-campus recruitment events, including information sessions, college fairs and targeted outreach, with regular travel and occasional evening and weekend responsibilities.
• Develop and maintain relationships with community partners, counselors, advisors, faculty, alumni, and educational institutions to expand program awareness and strengthen recruitment pipelines.
• Track, analyze, and report on outreach effectiveness, engagement trends, and conversion metrics to inform recruitment strategy and continuous improvement.

Required Qualifications*

• Bachelor's degree in a related field or an equivalent combination of education and experience.
• Minimum of two years of experience engaging with prospective students/applicants through multiple channels in higher education recruitment, admissions, student engagement, or a related field.
• Familiarity with CRM platforms (e.g., Slate) and using data to inform recruitment strategy and outreach efforts.
• Experience planning and executing recruitment activities, including presentations, information sessions, outreach events, and partnership-building efforts.
• Strong interpersonal, written, and verbal communication skills, with the ability to represent academic programs effectively to prospective students and stakeholders.

Why Work at Michigan?

In addition to a career filled with purpose and opportunity, the University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family and plan for a secure future. Benefits include:

• Generous time off (Vacation, Holidays, Season Days, Family Leave)
• A retirement plan that provides two-for-one matching contributions after 12 months of eligible service, with immediate vesting
• Many choices for comprehensive health insurance
• Dental and vision insurance
• Life insurance
• Long-term disability coverage
• Flexible spending accounts for healthcare and dependent care expenses
• Tuition support program

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

This is a hybrid position. You will coordinate your schedule with your supervisor in accordance with school policy. You may be required to travel to multiple locations on and off campus. The main office workspace for this position is located in the Leinweber Computer Science and Information Building. Punctual and regular attendance is required. You will be required to work during non-business hours and on weekends based on the requirements for your position.

Additional Information

Visa sponsorship is not available for this position.

This is a two-year term limited position, assuming satisfactory performance and conduct, the availability of work, and continued funding.

This position may work with and/or support systems that maintain or process sensitive institutional data as defined by university policy. Successful candidates must comply with federal, state, and local law, and/or university policies or agreements that require the university to implement specific privacy and security safeguards, including but not limited to ITAR, EAR, HIPAA, FERPA, and FISMA. This position is responsible for protecting data and information from unauthorized release or from loss, alteration, or unauthorized deletion; and following applicable regulations and instructions regarding access to computerized files and release of data internally or externally to the University of Michigan.

Salary Information

The salary range for this position is $53,000 to $60,000. Salary is determined by direct relevant experience and demonstrated past performance results while ensuring equity on our team. While rare, we may offer a salary above the posted range for an exceptionally qualified candidate, considering internal equity and budget. All candidates are encouraged to discuss salary questions to honor alignment and transparency throughout the recruiting process.

Union Affiliation

This position is included in the bargaining unit represented by University Staff United, AFT Local 284, AFL-CIO, which represents Employees in all matters with respect to wages, benefits, hours and other terms and conditions of employment.

Background Screening

The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks. Background checks are performed in compliance with the Fair Credit Reporting Act.

Application Deadline

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO Statement

The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.