JOB INFORMATION
Job Title Protective Services Officer Locations Terminal as assigned FLSA Status Non-Exempt
JOB OVERVIEW
Under the supervision of the On-Duty Shift Supervisor, the Protective Services Officer (PSO) controls traffic gates, directs motor vehicle traffic and motorized heavy equipment, checks proper authorization and identification of all cargo, property, or persons entering or exiting the terminal. Redirects or interdicts unauthorized persons or vehicles off or away from the facility. Monitors, manipulates cameras and surveillance equipment, alerts, and communicates with GPA police or other departments through computers, radio equipment, or other electronic devices. Upholds the values of the GPA to promote Safety, Integrity, Respect, Community, Creativity, and Opportunity. Promotes a safe work environment by participating in safety initiatives and reporting unsafe conditions and behaviors.
JOB DUTIES
• Directs and controls motor vehicle and/or pedestrian traffic at all gates, employee turnstiles, building, and facility access points, and maintains accurate electronic or handwritten records of all activity. • Performs identification checks and maintains positive control of assigned access points. • Monitors the facility for unusual activity and unauthorized entry and communicates observations to GPA Police Dispatch and other response personnel through the use of assigned radio equipment. • Performs reasonable examinations, screenings of persons, cargo, vehicles, and baggage for the detection and to prevent the introduction of certain dangerous substances or devices or other items that pose a real danger of violence or a threat to security of persons or the facility in accordance with MTSA regulations and GPA approved Facility Security Plan (FSP). • Keeps work areas safe and clean. • Must be proficient in the detection, identification, and isolation of prohibited objects or contraband found in violation of federal or state law, MTSA compliance, Department of Homeland Security, or Georgia Ports Authority rules and regulations. • Communicate effectively and professionally with co-workers and the public. Maintain a professional appearance and attitude while providing helpful service to port users. • Provides vessel crew member transport through the facility as needed.
JOB REQUIREMENTS
Knowledge, Skills & Abilities
• Able to effectively articulate facts, alarms, intrusion alerts, observations, or incidences orally through written reports, radio, or other electronic media. • Must have legible handwriting, able to type and work computerized word processing and scanning equipment, able to compare, discriminate, articulate, and formulate information accurately and arrive at sound and reasonable decisions. • Able to give instructions and information clearly, decisively, and concisely. • Must be able to remain composed and conduct behavior in a professional manner during difficult or stressful situations. • Must be able to tolerate extended exposure to dust, dirt, vehicle emissions, loud noises associated with traffic or heavy industrial environment, inclement weather, and seasonal temperature variances and extremes. • Must be able to stand or sit for prolonged periods of time. • Ability to work rotating shifts, holidays, and weekends. • Ability to deal effectively and professionally with others.
Education
• Required High School Diploma or equivalent
Licenses & Certifications
• TWIC - Transportation Worker Identification Credential (Required) • Drivers License - Valid state drivers license (Required)
Note
This job description is not necessarily an exhaustive list of all duties, responsibilities, job requirements, or working conditions associated with the job. Management reserves the right to revise the job or to require the performance of different or additional tasks. The employee must be able to perform the essential functions of the job with or without reasonable accommodation, without direct threat to the health or safety of others.
Revised 11/92/2024
MISSION
To empower entrepreneurs, strengthen industries, sustain communities, and fortify families by relentlessly striving to accelerate global commerce.