Protective Services Screener & Worker

• Screen new reports of older adult maltreatment and/or self-neglect to determine if an investigation is warranted, according to program guidelines.
• Assign cases to workers and provide direction for initial response including required time frames.
• Discuss screening decisions with reporters as appropriate.
• Conduct field visits to respond to crisis situations, complete investigations and implement service plans.
• Document assessments of risk, capacity, and functional abilities.
• Collaborate with elders, their formal/informal supports, other Springwell staff, and community professionals.

• Bachelors degree or higher from an accredited school in social work, psychology, counseling, human development, nursing, sociology, criminal justice, public health, public policy, or gerontology.
• Individuals with a Masters degree or higher must have 2 years experience with crisis intervention, elders, and/or investigations; Individuals with a Bachelors degree must have an additional year of experience.

• 3 weeks of vacation in first year
• Birthday off
• 13 paid holidays
• 3 paid personal days
• 15 paid sick days per year (You can accumulate up to 450hrs/12weeks)
• Health & dental insurance with employer contribution
• Life and long-term disability insurance at no cost to employee
• Flexible Spending Plan
• Employee Assistance Plan
• 401K Retirement Savings Plan w/ employer contribution
• Mileage reimbursement
• Flexible Work Options available after 6 months for most positions; alternate start time between 8:00 and 9:30 a.m., 4-day work week, 4.5-day work week, telecommuting work option, remote work option
• Employee referral bonuses
• Free parking
• Commitment to promoting from within

• Accountability: At every level of the organization we are accountable: to the people we serve, to our funders, to our employees, to community professionals who rely on our support.
• Continuous Quality Improvement: We honor the fact that each of us is human, and we embrace a desire to examine the value and quality of our work and ask how we can provide a higher quality of service.
• Transparency: While we don't claim to be 100% transparent (there are certain things, like salaries and performance evaluations that are private) we continuously strive to be as open as possible.

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