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Protective Services Specialist 3

State of Alaska

Juneau, AK

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JOB DETAILS
SALARY
SKILLS
Administrative Skills, Americans with Disabilities Act (ADA), Analysis Skills, Annuities, Background Investigation, Behavioral Health, Collective Bargaining, Communication Skills, Community and Social Services, Compensation and Benefits, Continuous Improvement, Customer Support/Service, Diversity, Documentation, Driver's License, Employee Benefits, English Language, Gardening, Government, Health Insurance, Health Science, Healthcare, Industrial Relations, Interpersonal Skills, Leadership, Legal, Marine Engineering, Medicaid, Organizational Skills, Personal Care, Presentation/Verbal Skills, Problem Solving Skills, Protective Services, Public Safety, Registered Nurse (RN), Regulatory Requirements, Seminars, Social Sciences, Social Work, Veterans Benefits
LOCATION
Juneau, AK
POSTED
Today
Salary: $38.13 Hourly
Location : Palmer, AK
Job Type: Full Time
Job Number: 53617
Department: Family & Community Services
Division: Alaska Pioneer Homes
Opening Date: 04/28/2026
Closing Date: 6/1/2026 5:00 PM Alaska
Position Open To: Alaska Residents Only
Bargaining Unit: General Government
Range: 19

Job Description
**THE RECRUITMENTPERIOD FOR THIS VACANCY HAS BEEN EXTENDED**
This position is open to Alaska Residents only.
Please check our residency definition to determine if you qualify.
The Alaska Veterans & Pioneers Home is recruiting for a Protective Services Specialist 3.
The Mission of the Division of the Alaska Pioneer Homes Is: "Providing elder Alaskans a home and community, celebrating life through its final breath."

Our Division Values Are:
  • Positive Attitude: "We enjoy what we do." Optimism inspires open-mindedness and creativity.
  • Love: "We love who we serve." Out of love and respect for our residents, we put their needs before staff convenience.
  • Accountability: "We do what we say." We are accountable to our residents, to their families and to each other. Accepting responsibility is essential as we plan and deliver care.
  • Trust: "We say what we mean." Open and honest communication is crucial to earning the trust of our residents, their families and our coworkers.
  • Excellence: "We provide excellent care, every resident, every day every time." Our own excellence inspires excellence in others, including residents, families and our coworkers.
What You Will Be Doing: What You Will Be Doing: Provide social services to clients including individuals, groups, and families of residents. Assist residents and families in accessing outside resources such as Medicaid, Social Security, and Veterans Benefits. Serve as a casework expert and provide intensive, highly skilled services with complex personal and social problems. Provide leadership with neighborhood team; includes facilitation of team growth/development, cultivating a caring, vibrant, and engaging home for the elders.
The Benefits to Joining Our Team: This position is part of an amazing team with opportunities to make a positive impact on the quality of life for Alaskan elders by providing excellent person-centered loving care and services. This position is surrounded by elder residents with many years of life experiences and wisdom who are in varying stages of their life journey.
The Working Environment You Can Expect: This job is located in the Palmer Veterans and Pioneer Home, an assisted living home at 250 E Fireweed Ave in Palmer, Alaska; part of the Matanuska-Susitna Borough. The home is near parks and surrounded by beautiful views of the Chugach and Talkeetna Mountain Ranges, the massive Knik Glacier, and is within walking distance to shops and restaurants. This position works under the direction of a registered nurse as part of our direct care staff and is responsible for providing assistance and personal care to the residents living in the home.
Who We Are Looking For: Competency-based knowledge, skills and abilities that are desired or contribute to the success in this position:
  1. Analytical Thinking/Problem Solving: uses a logical, systematic, sequential approach to address problems or opportunities or manage a situation by drawing on one's knowledge and experience base and calling on other references and resources as necessary.
  2. Customer Service: Anticipates and meets the needs of both internal and external customers. Delivers high-quality products and services; is committed to continuous improvement.
  3. Integrity/Honesty: Behaves in an honest, fair, and ethical manner. Shows consistency in words and actions. Models high standards of ethics.
  4. Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.
  5. Technical Credibility: Understands and appropriately applies principles, procedures, requirements, regulations, and policies related to specialized expertise. Physical Strength and Agility: Ability to bend, lift, climb, stand, and walk for long periods of time; ability to perform moderately heavy laboring work.
And to meet position specific and Veteran's Administration requirements for this position:
  1. Provide a social work license from the State of Alaska.
  2. Provide documentation describing one year of supervised social work experience in a health care setting working directly with individuals.
Other Job Information:
  1. This position is in support of the Pioneer Home, which is a 24-hour facility.
  2. This Pioneer Home is an Eden Alternative facility, where the environment includes contact with plants, flowers, and pets including cats, dogs, fish, and birds.
  3. Employees of the Pioneer Home receive continual screening for tuberculosis and criminal history.
Please ensure your application (through work history, volunteer work, training, education, licenses, certifications, etc.) supports/demonstrates how you possess the minimum required competencies for this position and be sure to thoroughly document it in your application.
To view the general description and example of duties for the Protective Services Specialist 3 position, please go to the following link:
Minimum Qualifications

Any combination of education and/or experience that provides the applicant with competencies in
  • Analytical Thinking/Problem Solving: Uses a logical, systematic, and sequential approach to address problems or opportunities or manage a situation by drawing on one's knowledge and experience base and calling on other references and resources as necessary.
  • Customer Service: Anticipates and meets the needs of both internal and external customers. Delivers high-quality products and services; is committed to continuous improvement.
  • Integrity/Honesty: Behaves in an honest, fair, and ethical manner. Shows consistency in words and actions. Models high standards of ethics.
  • Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.
  • Oral Communication: Makes clear and convincing oral presentations. Listens effectively; clarifies information as needed.
  • Writing: Recognizes or uses correct English grammar, punctuation, and spelling; communicates information (for example, facts, ideas, or messages) in a succinct and organized manner; produces written information, which may include technical material, that is appropriate for the intended audience.
  • Technical Credibility: Understands and appropriately applies principles, procedures, requirements, regulations, and policies related to specialized expertise.
equivalent to those typically gained by
Training in a social science, behavioral science, health science, guidance and counseling, or a closely related field and/or progressively responsible professional experience providing assistance, information or referrals to the general public related to social services, health care, or legal services; in child, adult, family, or group case management, licensing, or probation services; or providing care or services to delinquent juveniles.
"Typically gained by" means the prevalent, usual method of gaining the competencies expected for entry into the job.

"Training" and "education" in this guidance are synonyms for the process of acquiring knowledge and skills through instruction. It includes instruction through formal and informal methods (such as classroom, on-line, self-study, and on-the-job), from accredited and unaccredited sources, and long-duration (such as a post-secondary degree) and short-duration (such as a seminar) programs.
"Progressively responsible" means indicating growth and/or advancement in complexity, difficulty, or level of responsibility.
"Professional experience" means work that is creative, analytical, evaluative, and interpretive; requires a range and depth of specialized knowledge of the profession's principles, concepts, theories, and practices; and is performed with the power or right to decide or act according to one's own judgment.
Special Note:
Some positions require a valid Alaska driver's license and/or a background investigation including fingerprinting. These requirements will be indicated at the time of recruitment.

Additional Required Information
At time of interview the applicant must provide:
  1. Two (2) professional references (including work/supervisor-related) and three (3) character references (personal) with current contact information.
If selected and prior to hire, the applicant will be asked to:
  1. Submit to fingerprinting and criminal background check screening.
  2. Provide current evidence to be free from active pulmonary tuberculosis (TB) with test results dated within the last 12 months prior to start date.
  3. Provide a of License in Clinical Social Work, if available.
  4. Present a current and valid Alaska driver's license.

Please read the information below carefully. This applies to your application submission.
LEGAL EMPLOYMENT

The State's online recruitment system, Workplace Alaska, requires applicants to certify that they have a legal right to accept employment in the United States. It is the responsibility of the employee to maintain the appropriate documentation to accept or continue legal employment. The State of Alaska does not function in the role as an employer sponsor.
EDUCATION

To verify education being used to meet the required minimum qualifications, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials being used to meet the minimum qualifications for a position and are required with each application. (Unofficial are okay, please ensure that the institution/URL name is listed on the transcripts). Transcripts can be attached at the time of application, provided at the time of interview or if not provided, transcripts will be required prior to appointment.
SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION

Education completed in foreign colleges or universities may be used to meet the above requirements, if applicable. If utilizing this education you must show that the education credentials have been submitted to a private organization that specializes in interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs; or an accredited U.S. state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university. It is your responsibility to provide such evidence when applying. Omission of required

documentation listed will result in an incomplete application and you will not receive further consideration.
WORK EXPERIENCE

When using work experience not already documented in your application, please provide the employer's name, your job title, dates of employment, and whether full-or part-time. Applications will be reviewed to determine if the responses are supported, and minimum qualifications are clearly met. Work experience needed to meet the minimum qualifications must be documented in the application. If the application does not support minimum qualifications, the applicant may not advance to the interview and selection phase of the recruitment. A resume will not be used to determine that minimum qualifications have been met for the position in which you are applying.

If you are currently or previously been appointed to a flexibly staffed position, please ensure your work experience within a flexibly staffed position indicates the actual dates employed at each level. Ensure your time and any subsequent flex promotion(s) are documented as a separate position. This is required as there are minimum qualifications that require experience at a particular level in which the lower level may not be considered. If this information is not accurately reflected in your application this may cause the processing of your application for consideration to be delayed.
NOTE: Attaching a resume or curriculum vitae is not an alternative to filling out the application in its entirety. Noting "see resume or CV" or any similar response on any portion of your application may lead to a determination your application is incomplete and removal from consideration for this job posting.

The State of Alaska does not provide VISA Employer sponsorships.

RECRUITMENT SCOPE
This position is open to Alaska Residents only. Please check our residency definition to determine if you qualify.

APPLICATION NOTICE
You can ONLY apply for this position through the Workplace Alaska website or via hardcopy application. If you accessed this recruitment bulletin through a job search portal such as ALEXsys or any other database, you MUST use a Workplace Alaska online or hardcopy application to successfully apply. Instructions on how to apply with Workplace Alaska may be found on the Workplace Alaska "How to Apply" webpage, found here:

NOTICE
Questions regarding the application process can be directed to the Workplace Alaska hotline at 800-587-0430 (toll free) or (907) 465- 4095. If you choose to be contacted by email, please ensure your email address is correct on your application and that the spam filter will permit email from the 'govermentjobs.com' domains. For information on allowing emails from the 'governmentjobs.com' domains, visit the Lost Password Help page located at

EEO STATEMENT
The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-4095 in Juneau or TTY: Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at: P. O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal opportunity employer.

Contact Information
WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCE
Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll free) or (907) 465-4095 if you are located in the Juneau area. Requests for information may also be emailed to

For applicant password assistance please visit:

For specific information in reference to the position please contact the hiring manager at:

Name: Cory Williamson
Title: Administrative Assistant 3
Phone: (907) 761-6524
Email:
Careers with the State of Alaska offer MANY benefits

The following information describes typical benefits available to employees of the State of Alaska. Actual benefits received may differ by bargaining unit or branch of government, position type, or be prorated for other than full time work.

For a quick breakdown of the insurance, health, and retirement benefits available for State Employees you can view an (Please note this video is specifically designed for new State Employees.)

Insurance Benefits
  • Health insurance, which includes employer contributions toward medical/vision/dental
    • The following employee groups are under AlaskaCare Benefits administered by the State: See for additional information.
      • AVTEC
      • Confidential
      • Correctional Officers
      • Marine Engineers
      • Mt. Edgecumbe Teachers
      • Supervisory
      • Unlicensed Vessel Personnel/Inland Boatman's Union
      • Exempt employees (not covered by collective bargaining)
    • The following employee groups are covered by Union health trusts. Contact the appropriate Union for additional information.
      • General Government
      • Labor, Trades and Crafts
      • Public Safety Employees Association
      • Masters, Mates & Pilots
  • Employer paid Basic Life insurance with additional coverage available (amount depends on Bargaining Unit)

Optional Insurance Benefits
  • Group-based insurance premiums for
    • Term life (employee, spouse or qualified same sex partner, and dependents)
    • Long-term and short-term disability
    • Accidental Death and Dismemberment
    • Long-term care (self and eligible family members)
    • Supplemental Survivor Benefits
  • Employee-funded flexible spending accounts for tax savings on eligible health care or dependent care expenses

Retirement Benefits
  • Membership in the Public Employees Retirement System (PERS)/Teachers' Retirement System (TRS)
  • Matching employer contribution into a defined contribution program (new employees)
  • Employer contribution into a defined benefit or defined contribution program (current employees)
  • Contributions to the Alaska Supplemental Annuity Plan in lieu of contributions to Social Security
  • Option to enroll in the Alaska Deferred Compensation Program
  • Note: The Defined Contribution Plan, Supplemental Annuity Plan and Deferred Compensation Program offer a variety of investment options

See for additional information

Paid Leave & Other Benefits
  • Personal leave with an accrual rate increase based on time served
  • Twelve (12) paid holidays a year

About the Company

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State of Alaska

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