Job Description
Proton Technologies, Inc., an affiliate of Reynolds and Reynolds, is seeking a highly skilled Systems Engineer with strong server, hybrid cloud, and networking experience. This role will support both escalated service requests (Level 2-3) and assist our Cloud Migration and Projects teams with Azure environment work, hybrid domain configurations, and infrastructure deployments.
This position is ideal for an engineer who can confidently navigate Azure AD / Entra ID, Windows Server, Active Directory, networking, and cloud migration workflows-and who thrives in a fast-paced MSP environment.
Primary responsibilities:
- Prioritize, work, and resolve Level 2-3 tickets in the Engineering Ticket Queue
- Serve as an escalation point for complex server, cloud, and network-related issues
- Support cloud migration efforts, including Azure AD/Entra ID configurations, hybrid domain join environments, and server-to-cloud transitions
- Troubleshoot and maintain Windows Server environments, Active Directory, Group Policy, DNS, and related services
- Configure, deploy, and troubleshoot firewalls, switches, access points, VPNs, VLANs, and routing
- Evaluate customer systems and networks to identify performance bottlenecks and lead remediation efforts
- Participate in the planning and deployment of new infrastructure, including servers, cloud resources, and network hardware
- Ensure high availability and reliability of client network and system resources
#LI-Remote
We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including:
- Medical, dental, vision, life insurance, and a health savings account
- 401(k) with up to 6% matching
- Paid vacation and sick days
- Eight paid holidays
- Referral bonuses
- Professional development and training
- Promotion from within
Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.
Numbers & Facts
| Location | Raleigh, NC (Remote) |
| Industry | Computer Software |
| Company Size | 2,500 to 4,999 employees |
| Year Founded | 1866 |
| Website | http://www.reyrey.com/ |
About Company
Reynolds and Reynolds is an industry leader in developing software and business forms for the automotive industry. These products enable car dealerships to operate more efficiently and effectively in a competitive marketplace.
Our people are the key to our ongoing success. We foster an environment that allows our associates to grow professionally through challenging work, developmental training classes and an emphasis on promotion from within. We strive for an ideal work setting by providing state-of-the-art facilities and amenities, such as on-site cafés and fitness centers, sports leagues, and participation in local charitable activities.
To learn more about what it’s like to work at Reynolds, please visit our blog at http://life.reyrey.com!
Skills
- Cloud Computingunmatched
- DNS (Domain Name System)unmatched
- Establish Prioritiesunmatched
- Firewallsunmatched
- High Availabilityunmatched
- High Reliabilityunmatched
- Hybrid Cloudunmatched
- Identify Issuesunmatched
- Maintenance Servicesunmatched
- Microsoft Active Directoryunmatched
- Microsoft Windows Azureunmatched
- Microsoft Windows Serverunmatched
- Microsoft Windows System Administrationunmatched
- Network Performance/Analysisunmatched
- Network System Hardwareunmatched
- Network Systemsunmatched
- Systems Engineeringunmatched
- Training/Teachingunmatched
- VLAN (Virtual Local Area Network)unmatched
- VPN (Virtual Private Network)unmatched
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