Provider Network & Contract Manager

Senior Care Partners C.E.

Kalamazoo, Michigan

JOB DETAILS
SKILLS
Aged Care, Auditing, Billing, Business Administration, Content Management Systems (CMS), Contract Management, Corrective Action, Cross-Functional, Customer Support/Service, Dental Insurance, Documentation, Healthcare, Healthcare Administration, Insurance, Leadership, Life Insurance, Long-Term Care, Maintain Compliance, Medicaid, Medical Billing, Medical Treatment, Medicare, Negotiation Skills, Network Administration/Management, Nursing, Nursing Home, Operations Management, Performance Analysis, Primary Care, Provider Contracting, Provider Credentialing, Quality Management, Regulatory Compliance, Relationship Management, Sales Management, Service Delivery, Social Work, Telemedicine, Van Driving, Vision Plan
LOCATION
Kalamazoo, Michigan
POSTED
5 days ago
Provider Network and Contracts Manager
 
The Program of All-Inclusive Care for the Elderly (PACE) offers a variety of services, with many of them provided onsite at a PACE Center.
PACE is an alternative to nursing home care and – through an interdisciplinary care team (IDT) of physicians, nurse practitioners, nurses, social workers, therapists, van drivers, and aides – coordinates and provides preventive, primary, acute, and long-term care services, so older individuals can continue living in the community.
 
Why You'll Love it Here:
  • Purpose
  • Professional Development
  • Paid Holidays
  • PTO and SIck Time
  • Internal opportunities for growth
  • Team Support
  • Competitive Pay
  • Medical, Dental, Vision Insurance
  • Life insurance
  • 403(b) Retirement Savings
  • Employee Assistance
  • And MORE!
Why You’ll Love Working Here
  • Meaningful work with a purpose

  • Professional development opportunities

  • Paid holidays + generous PTO

  • Flexible, team-oriented culture

  • Competitive pay & great benefits: Medical, Dental, Vision, Life Insurance, Telemedicine

  • 403(b) retirement savings plan

Primary Purpose
Responsible for managing provider network operations, including provider contracting, credentialing, compliance, and relationship management. Ensures a high-quality, compliant provider network that supports participant care and aligns with Federal, State, and organizational requirements.

Key Responsibilities

  • Develop, negotiate, and manage provider contracts and network relationships.
  • Ensure provider network adequacy, credentialing compliance, and adherence to CMS and MDHHS requirements.
  • Monitor provider performance, conduct audits, and manage corrective action plans.
  • Educate and onboard providers regarding organizational policies, procedures, and the PACE model of care.
  • Maintain provider network data, contract documentation, and related policies and procedures.
  • Collaborate with internal departments and external partners to support service delivery, quality outcomes, and value-based care initiatives.
  • Resolve provider and contract-related issues while maintaining high customer service standards.
  • Participate in quality improvement, compliance reviews, and regulatory audits.

Leadership Responsibilities
Provides functional leadership for Provider Network and Contract operations. Serves as the primary coordinator for provider contracting, compliance, and credentialing activities while working closely with the Contract Coordinator and cross-functional teams.

Qualifications
  • Bachelor’s degree in business administration, Healthcare Administration, or other applicable experience degree required
  • 3 to 5 years of contracting / insurance / healthcare experience
  • Strong working knowledge of Medicare and Medicaid billing requirements
  • Knowledge of PACE and Medicare Advantage Plans preferred
Additional Requirements
  • Must be fully vaccinated or willing to become vaccinated against:
    Influenza, MMR, Varicella, Tdap/Td, COVID-19, and Hepatitis B
  • Must meet CMS competency standards prior to working independently
  • Comfortable working in varied home environments and all weather conditions 

Join Us!

If you’re ready to do meaningful work in a place where you feel you truly belong, where partnership drives every interaction, and where excellence and ownership guide how we care for our participants and one another, we invite you to apply. Senior Care Partners PACE is proud to be an Equal Employment Opportunity employer.


About the Company

S

Senior Care Partners C.E.