Provider Relations Associate Analyst - Cigna Healthcare - Remote

The Cigna Group

Bloomfield, CT(remote)

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JOB DETAILS

SALARY

$21–$31 Per Hour

SKILLS

Broadband, Communication Skills, Compensation and Benefits, Computer Skills, Customer Support/Service, Employee Benefits, Fiber Optic Cable, Healthcare, High School Diploma, Inbound Call Centers, Internet Service Providers, Interpersonal Skills, Medical Treatment, Outbound Call Centers, Presentation/Verbal Skills, Procedure Implementation, Process Improvement, Provider Relations, Public/Media/Press/Analyst Relations, State Ordinances, Systems Maintenance, Team Player, Technical Delivery, Work From Home, Writing Skills

LOCATION

Bloomfield, CT

POSTED

Today

Position Description: Delivers basic technical, administrative, or operative Provider Relations tasks. Assists in the implementation of procedures and/or activities related to the credentialing, re-credentialing and the retention of network providers. Understands simple instructions and procedures. Maintains provider profiling system and communicates with providers by phone regarding contractual inquires and/or credentialing status and information. Performs duties under direct instruction and close supervision.

Required Qualifications:

+ High School Diploma or Equivalent

+ Excellent verbal and written communication skills; ability to speak clearly and concisely.

+ Strong interpersonal skills, establishing rapport and working well with others.

+ Strong customer service skills

+ Computer proficiency, willing to learn new systems

+ Ability to work in a goal orientated environment

+ Ability to meet high standards for attendance

Desired Qualifications:

+ Previous Outbound or Inbound Call Center.

+ Prior experience working in a dental or medical healthcare environment.

+ Basic healthcare terminology.

+ Experience in a virtual working environment.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an hourly rate of 21 - 31 USD / hourly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence. For more details on our employee benefits programs, click here (https://jobs.thecignagroup.com/us/en/benefits) .

About Cigna Healthcare

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

_Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws._

_If you need a reasonable accommodation to complete the online application process, please email_ _seeyourself@thecignagroup.com_ _for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes._

_The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State._

_Qualified applicants with criminal histories will be considered for employment in a manner_ _consistent with all federal, state and local ordinances._

About the Company

The Cigna Group

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