Provider Relations Program Manager (PPM II)

Provider Relations Program Manager (PPM II)

Salary

$97,777.26 - $123,938.05 Annually

Location

Chinook Building, 401 5th Avenue, Seattle, WA

Job Type

Career Service (Exec)

Job Number

2026GM27416

Department

DCHS - Community & Human Srvcs

Division

Behavioral Health and Recovery

Opening Date

07/02/2026

Closing Date

7/18/2026 11:59 PM Pacific

FLSA

Non-Exempt

Bargaining Unit

Z3 : KC Personnel Guidelines

Full- or Part-Time

Full Time

Hours/Week

40 hours/week

• Description
• Benefits
• Questions

Summary

The Department of Community and Human Services values diverse perspectives and life experiences. The Department encourages people of all backgrounds to apply, including Black, Indigenous, and People of Color, immigrants, refugees, women, LGBTQ, people with disabilities, veterans, and those with lived experiences.

King Countys Department of Community and Human Services (DCHS) provides equitable opportunities for people to be healthy, happy, and connected to community.

This position is a member of the team responsible for participating in the development, negotiation, and monitoring of contracts with public-funded substance use disorder and mental health treatment provider agencies. This position evaluates contractors performance related to treatment process and outcomes and monitors for adherence with the Behavioral Health and Recovery Division (BHRD) contracts, and adherence to associated RCWs, WACs, and other State and Federal laws, rules, and regulations.

This position is also responsible for creating and maintaining long-term relationships with behavioral health providers and supports the development of formal cross-system relationships to coordinate care for individuals who are in service in more than one service system.

WHO MAY APPLY: This position is open to all qualified candidates who meet the minimum qualifications. Interviews for this selection process will take place on or around 8/3/2026.

APPLICATION PROCESS

If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process, or if you have questions, please contact the recruiter listed on this job announcement.

The following items are required to be considered for this vacancy:

• NeoGov Job Application (The responses on your job application should be thorough and complete and will be used in the screening process)
• Supplemental Questions (The responses to the supplemental questions should be thorough and complete and will be used in the screening process)

Your application may be rejected as incomplete if you do not include the relevant information in the application. Cover letters and/or resumes are not accepted in lieu of a completed application. Applications and/or Supplemental Questionnaires that state "see my resume" or "see my personnel file" are considered incomplete and will not be accepted.

This selection process may also be used to create a pool of candidates for current and future career service, term-limited-temporary, and special duty opportunities. The pool will be active for 6 months.

WORK SCHEDULE/CONDITIONS: This position is scheduled to work 40 hours per week, Monday - Friday, 8 am - 5 pm. This position meets the provisions of the Fair Labor Standards Act and is overtime eligible with supervisory pre-approval.

MISSION CRITICAL POSITION STATUS: This position has been designated Non-Mission Critical. Unless otherwise directed by the County Executive, department director or agency head, all employees, regardless of designation, are expected to report to work or request leave during an emergency or inclement weather. For more detailed information, please visit HR Policy County Operations During Emergency Situations and the King County Guidelines for Workforce Management in an Emergency.

TELEWORKING REQUIREMENT: DCHS works in a hybrid model, with days in the office as well as telecommuting. The ratio of remote to onsite work will be dependent on business needs and is subject to change. The primary onsite location is the Chinook Building at 401 Fifth Avenue, Seattle, WA 98104.

Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.

King County has a robust collection of tools and resources to support working remotely. The individual selected for this opportunity will join an innovative and progressive team that is redefining how we work as we transition to the departments hybrid environment. Employees will be provided with a County-issued laptop and must maintain a home workspace with an internet connection where they can reliably perform work and remain available and responsive during scheduled work hours.

RECRUITER: Greg Mallory, grmallory@kingcounty.gov

Job Duties

• Participate in contract development and negotiation for outpatient, residential, or specialized substance use disorder services and programs such as ER services, Detox services, Co-Occurring Disorder Treatment services, and/or publicly funded Mental Health Treatment Services.
• Participate in planning, policy analysis, and development.
• Monitor and provide technical assistance in relation to clinical, fiscal, and administrative compliance of provider agencies with BHRD contracts.
• Participate in provider selection through the competitive bid processes.
• Develop Contracts, Amendments, Exhibits, and reports.
• Lead or participate in compliance review teams conducting compliance and credential review processes of BHRD contractors.
• Provide ongoing technical assistance and/or training to contractors.
• Perform needs assessments, utilization and outcome data analysis, and quality improvement activities for communitybased mental health programs/services and chemical dependency treatment providers.
• Participate in cross-system coordination processes and the development and ongoing evaluation of formal working agreements with allied systems.
• Perform other related duties as assigned.

Experience, Qualifications, Knowledge, Skills

• A strong understanding of federal, state, and local government mandates related to substance use disorder and/or mental health treatment.
• Demonstrated knowledge and experience with best treatment practices utilized in the current substance use disorder, mental health, or co-occurring disorder services to youth or adults.
• Demonstrated experience in gathering and analyzing data for needs assessments, outcomes reports, quality improvement recommendations and the ability to develop formal reports for professional and community audiences.
• Demonstrated knowledge of service delivery system payment structures, utilization management strategies, and quality management practices, including those associated with behavioral health managed care.
• Ability to coordinate and collaborate with both the youth provider and the adult provider system, as well as a variety of people from the community and professional agencies, such as medical, ethnic and sexual minority groups, mental health, substance use disorder, and correctional or judicial agencies.
• Demonstrated experience with provider selection processes including development and evaluation of Requests for Proposals, and evaluation of responses.
• Demonstrated ability to work independently and as a member of a team.
• Demonstrated verbal communication skills and professional-level writing skills.
• Demonstrated highly developed organizational skills.
• Working knowledge of Word for Windows, Excel, and MS Outlook.
• Valid Washington State Drivers License, or the ability to travel around the county and state in a timely manner.
• Ability to occasionally lift files and supplies up to 10 lbs.
• The applicant should have a minimum of three years of experience in the areas listed below:
• Experience with and knowledge of the publicly funded substance use disorder and/or mental health treatment system of King County and the state of Washington.
• Experience with, and an understanding of federal, state, and local government funding, as well as program mandates related to substance use disorder and/or mental health treatment.
• Demonstrated knowledge and recent experience in contract development, negotiation, budget development and management, and policy and/or program development.
• Demonstrated knowledge and experience with contractor compliance monitoring methods and quality assurance strategies.

Desired Experience, Qualifications, Knowledge, Skills

• Bachelors degree in a behavioral health field.
• Licensure/certification as a Mental Health Professional (MHP) and/or Substance Use Disorder Professional (SUDP).
• Direct service experience working in either the Substance Use Disorder or Mental Health service delivery system within the State of Washington.

Supplemental Information

Forbes named King County as one of Washington States best employers.

Together, with leadership and our employees, were changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nations best places to live, work and play.

Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.

King County is an Equal Employment Opportunity (EEO) Employer

No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

To Apply

If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.

King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees health and well-being. Eligible positions receive the following benefits and have access to the following programs:

• Excellent medical, dental, and vision coverage options: King County provides eligible employees with options, so they can decide what's best for themselves and their eligible dependents
• Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
• Retirement: eligible King County employees may participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
• Transportation program and ORCA transit pass
• 12 paid holidays each year plus two personal holidays
• Generous vacation and paid sick leave
• Paid parental, family and medical, and volunteer leaves
• Flexible Spending Account
• Wellness programs
• Onsite activity centers
• Employee Giving Program
• Employee assistance programs
• Flexible schedules and telecommuting options, depending on position
• Training and career development programs

For additional information about employee benefits, visit our Benefits, Payroll, and Retirement Page.

This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy. If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails.

NOTE: Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position. Short Term Temporary positions are not eligible for an ORCA transit pass.

For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.

01

Are you applying to this position as an eligible Priority Placement Program Participant who is a current or previous King County Employee impacted by layoff? AND Is this position the same or lower percentage of full-time when compared to the position held at the point of the notification of layoff? AND Do you possess the skills and abilities to qualify for this position?

• Yes, I was given a layoff notice from my Career Service role at King County and I am within two years of the effective date of my layoff. Additionally, the position I was laid off from was the same or a higher percentage of FT status when compared to this one.
• No.

02

If you answered yes to the question above and you are applying for this position as a Priority Placement Participant, to be considered, you must provide the following three pieces of information in the space provided: 1. The title you held when you received your layoff notice 2. The department you worked in 3. The effective date of your layoff

03

How many years of professional experience do you have working with publicly funded substance use disorder and/or mental health treatment systems, including experience with King County and/or Washington State systems?

• I do not have this experience yet
• Less than 1 year of experience
• 1 year but less than 3 years of experience
• 3 or more years of experience

04

How many years of professional experience do you have with contract development, contract negotiation, budget development or management, policy/program development, contractor compliance monitoring, or quality assurance strategies related to substance use disorder and/or mental health treatment programs?

• I do not have this experience yet
• Less than 1 year of experience
• 1 year but less than 3 years of experience
• 3 or more years of experience

05

Which of the following best describes your experience with publicly funded substance use disorder and/or mental health treatment systems in King County and/or Washington State?

• I do not have this experience yet
• I have experience with publicly funded substance use disorder and/or mental health treatment systems outside of Washington State
• I have experience with the publicly funded substance use disorder and/or mental health treatment system in Washington State
• I have experience with the publicly funded substance use disorder and/or mental health treatment system in King County and Washington State

06

Do you have professional experience interpreting or applying federal, state, or local government funding requirements, mandates, regulations, or program requirements related to substance use disorder and/or mental health treatment?

• Yes
• No

07

Please describe your experience interpreting or applying federal, state, or local government funding requirements, mandates, regulations, or program requirements related to substance use disorder and/or mental health treatment. Include the type of requirement or mandate, your role, and how you applied it in your work.

If you do not have this experience, type N/A.

08

Do you have demonstrated knowledge or professional experience with best treatment practices used in substance use disorder, mental health, or co-occurring disorder services for youth and/or adults?

• Yes
• No

09

Please describe your experience with best treatment practices used in substance use disorder, mental health, or co-occurring disorder services. Include whether your experience involved youth services, adult services, or both.

If you do not have this experience, type N/A.

10

Do you have professional experience gathering and analyzing data for needs assessments, outcome reports, quality improvement recommendations, utilization review, or formal reports for professional or community audiences?

• Yes
• No

11

Which of the following areas do you have professional experience with?

Select all that apply.

• I do not have professional experience or exposure in any of these areas
• I have limited exposure to one or more of these areas, but have not had direct responsibility for performing this work
• Service delivery system payment structures
• Utilization management strategies
• Quality management practices
• Behavioral health managed care
• Contractor compliance monitoring
• Quality assurance strategies
• Contract development or negotiation
• Budget development or budget management
• Policy and/or program development
• Provider selection processes, including RFP development or evaluation

Required Question

Employer King County

Address King Street Center

201 South Jackson Street

Seattle, Washington, 98104

Phone 206-477-3404

Website http://www.kingcounty.gov/