The Provider Support Assistant performs administrative tasks supporting physicians and advanced providers in a outpatient clinic setting.
Job duties include handling patient appointments, answering calls, relaying messages, scheduling and coordinating activities, managing records, and utilizing systems like Epic for scheduling.
They also facilitate communication among patients, providers, and departments, and manage referrals and documentation requests.
The role requires a high school diploma or equivalent and at least one year of clerical or office support experience.
The schedule is day shifts, Monday-Friday, with no weekends or holidays.
The position emphasizes professionalism, effective communication, and adherence to practice standards.