PRP Office Manager – CPRP Required
About the Position
Bright Care Solutions is seeking an experienced, highly organized, and dependable PRP Office Manager to oversee the daily administrative operations of our growing behavioral health and Psychiatric Rehabilitation Program.
Applicants must hold a current Certified Psychiatric Rehabilitation Practitioner (CPRP) certification.
We are looking for a professional who understands psychiatric rehabilitation services, documentation, compliance, staff coordination, and the administrative requirements of operating a successful behavioral health program.
Key Responsibilities
Oversee day-to-day PRP and office operations
Coordinate administrative workflow and staff responsibilities
Manage client referrals, intake, scheduling, and follow-up
Monitor client documentation for accuracy, completion, and timeliness
Ensure required PRP documentation is maintained appropriately
Assist with compliance and preparation for audits and program reviews
Monitor authorizations and insurance-related requirements
Coordinate staff schedules and office coverage
Assist with employee onboarding and personnel documentation
Communicate with clients, families, providers, referral sources, and community partners
Track outstanding documentation, deadlines, and administrative tasks
Support leadership with program organization and operational improvements
Maintain confidentiality and professional standards
Help ensure the office remains organized, efficient, and client-centered
Required Qualifications
Current Certified Psychiatric Rehabilitation Practitioner (CPRP) certification — REQUIRED
Previous experience working in a PRP or behavioral health setting
Experience with psychiatric rehabilitation services and documentation
Strong understanding of behavioral health compliance and confidentiality requirements
Strong organizational and leadership skills
Excellent written and verbal communication
Ability to manage multiple priorities and deadlines
Strong attention to detail
Comfortable working with electronic health records and office management systems
Professional, dependable, and able to work independently
Preferred Qualifications
Previous PRP office management, supervisory, or administrative leadership experience
Experience with Maryland behavioral health programs
Familiarity with Medicaid, insurance verification, authorizations, and behavioral health billing
Experience preparing documentation for audits or compliance reviews
Experience managing or coordinating PRP staff
Ideal Candidate
Our ideal candidate is an experienced PRP professional who can take ownership of the office, keep the program organized, hold staff accountable for required documentation, and ensure administrative responsibilities are completed accurately and on time.
This position is best suited for someone who understands the behavioral health environment and can help leadership maintain a professional, compliant, and well-organized program.
To Apply
Please submit your resume and CPRP certification information along with a brief description of your experience working in PRP or behavioral health services.
Candidates without a current CPRP certification will not be considered.
Bright Care Psychiatry is an Equal Opportunity Employer.