PS Outpatient Svcs. Specialist

Do you have a passion for helping others and a curiosity about healthcare? Whether you're looking to take the first step into the medical field or grow your existing skills, we're excited to welcome a new Outpatient Services Specialist to our Pediatric Orthopaedic team!

This position is perfect for someone who loves working with people, thrives in a fast-paced environment, and wants to support children and families in a busy clinic setting. You'll receive on-the-job training and develop skills in medical systems like EPIC, patient interaction, scheduling, and more—all while working with a fun, supportive team that makes a real impact every day.

You'll primarily serve patients at our Salt Lake and Lehi locations, with occasional coverage in Layton and Provo as needed. Best of all—no weekends required!

Responsibilities
Participate in on-the-job learning across a variety of topics within pediatric orthopedics-including diagnoses, procedures, and workflows-so you can grow your knowledge and confidence over time.
Work collaboratively with team members across all departments-we rely on and learn from each other every day.
Use EPIC to schedule appointments, complete registration, check patients in/out, and manage work queues.
Triage patient phone calls and referrals (paper and electronic) to ensure patients are scheduled in the correct clinics.
Collect co-pays and assist with prior authorizations for procedures
Deliver excellent customer service to patients and families, both in person and over the phone.
Apply newly learned clinical knowledge to your daily tasks in a fast-paced environment where every day brings something new.
Keep things moving efficiently while staying kind, organized, and detail-oriented.