PSS Business Analyst

Syntricate Technologies Inc

Chicago, IL

JOB DETAILS
SALARY
LOCATION
Chicago, IL
POSTED
30+ days ago
PSS Business Analyst
Chicago, IL (Hybrid 2 Days in a week)
6+ months
Web Cam Interview

$75/hr w2

MUST have experience with PSS = Passenger Service Systems in an Airline organization or with Sabre.

Project Name:
  • Mosaic
What is the length of the assignment:
  • This will run the same assignment length as our other BA roles.
  • We currently have it through end April 2025 with potential to continue if the performance and quality are meeting expectations.
Top 5 Skill sets :
  • Experience in Agile methodology including writing of technical user stories and acceptance criteria
  • Proficiency in Azure DevOps ADO or equivalent tools
  • Translating data models and process models into user stories and acceptance criteria
  • Proactively identifying and documenting gaps in requirements
  • Process modeling and analysis business and technical
Nice to have skills or certifications:
  • .NET and AWS stack experience
  • Developer experience
  • Knowledge/expertise of airline PSS systems functionality and industry standards
Note:
  • Preferred Hours of work: 8-5pm.
  • Expected to be in office 2 days a week at Willis Work
  • Locations: Hybrid - Remote and Expected to be in office 2 days a week at Willis
  • Will this person have to travel?
  • Possibly about 10 when required.
  • Will they be reimbursed for travel? Yes but will advise in advance on a case by case basis based on the circumstances of each case.
  • Interview Process: It will be the manager and the product team
  • Will it be via video or in person? Video How many interviews do you anticipate? 1-2 or more. 2 but possibly 1 based on panel availability.
  • Will the candidates need to provide portfolios :
  • Any sample detailed requirements documents story samples or process/workflow samples would be helpful.
  • We recognize that they may need to be anonymized/redacted for proprietary purposes.
  • Contract to Hire: It is not out of the question down the road but would not be in the near term.
  • Have you filled this position job role before? If so what were your successes and/or struggles?
  • Struggles were attention to detail detail oriented and excitement about the role
  • What made the candidate that you hired stand out?
  • Successes have been highly motivated self-sufficient accountability detail oriented and interest in the field/industry
Job Description:
  • Senior Technical Business Analyst Location: Chicago Hybrid -
  • Must be able to be in person at Willis Tower 2 days/week
Top Five Skills :
  • Extensive experience writing detailed technical user stories and acceptance criteria in accordance with Agile methodology principles
  • Understanding and experience working with sequence diagrams data models and technical architecture. Proficient with Microsoft Office tools including Word Excel and PowerPoint and Azure DevOps ADO
  • Effective written and verbal communication with the presence to lead meetings with key stakeholders
  • Ability to multi-task across multiple project topics and workstreams while maintaining high standards for thorough documentation and attention to detail
  • Reliable proactive and self-motivated
Project Details :
  • We need a talented Senior Technical Business Analyst to fill a critical opening on our PSS Passenger Service System team.
  • We are working to completely transform and modernize our PSS over the next several years which will result in an industry leading platform
  • This a once in a career opportunity to rethink and shape our core PSS for years to come.
  • Join us on a team that will work with a broad scope of dedicated individuals and influence decisions about the PSS of the future.
  • This position will play an integral role identifying and documenting technical product requirements and acceptance criteria.
  • In this role they will ensure collaboration and alignment between functional product requirements from business/subject matter experts and multiple development and architecture teams
Responsibilities include but are not limited to the following: -
  • Lead meetings with project technical leads to document process flows user stories and acceptance criteria
  • Process modeling and analysis business and technical
  • Translating data models into user stories and acceptance criteria
  • Proactively identifying and documenting gaps in requirements
  • Prepare other technical documentation as needed Preferred not required:
  • .NET and AWS stack experience
  • Developer experience
  • Knowledge/expertise of airline PSS systems functionality and industry standards
Required qualifications :
  • Bachelors degree in Information Technology or equivalent experience
  • Five or more years of IT experience or any equivalent combination of experience education and/or training
  • Experience in Agile methodology including writing of technical user stories and acceptance criteria
  • Experience using Microsoft Office tools including Word Excel and PowerPoint
  • Proficiency in Azure DevOps ADO or equivalent tools
  • Excellent technical documentation and attention to detail
  • Reliable punctual attendance is an essential function of the position
Skill Highlights- please indicate the # of years on each of the following skills:
  • Business Analysis
  • Developer experience
  • Expertise of airline PSS systems functionality and industry standards
  • Experience in Agile methodology including writing of technical user stories and acceptance criteria
  • Azure DevOps ADO
  • .NET and AWS stack experience
  • Translating data models and process models into user stories and acceptance criteria
  • Proactively identifying and documenting gaps in requirements
  • Process modeling and analysis business and technical

About the Company

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Syntricate Technologies Inc