PSS Business Analyst Chicago, IL (Hybrid 2 Days in a week) 6+ months Web Cam Interview $75/hr w2 MUST have experience with PSS = Passenger Service Systems in an Airline organization or with Sabre. Project Name: Mosaic What is the length of the assignment: This will run the same assignment length as our other BA roles. We currently have it through end April 2025 with potential to continue if the performance and quality are meeting expectations. Top 5 Skill sets : Experience in Agile methodology including writing of technical user stories and acceptance criteria Proficiency in Azure DevOps ADO or equivalent tools Translating data models and process models into user stories and acceptance criteria Proactively identifying and documenting gaps in requirements Process modeling and analysis business and technical Nice to have skills or certifications: .NET and AWS stack experience Developer experience Knowledge/expertise of airline PSS systems functionality and industry standards Note: Preferred Hours of work: 8-5pm. Expected to be in office 2 days a week at Willis Work Locations: Hybrid - Remote and Expected to be in office 2 days a week at Willis Will this person have to travel? Possibly about 10 when required. Will they be reimbursed for travel? Yes but will advise in advance on a case by case basis based on the circumstances of each case. Interview Process: It will be the manager and the product team Will it be via video or in person? Video How many interviews do you anticipate? 1-2 or more. 2 but possibly 1 based on panel availability. Will the candidates need to provide portfolios : Any sample detailed requirements documents story samples or process/workflow samples would be helpful. We recognize that they may need to be anonymized/redacted for proprietary purposes. Contract to Hire: It is not out of the question down the road but would not be in the near term. Have you filled this position job role before? If so what were your successes and/or struggles? Struggles were attention to detail detail oriented and excitement about the role What made the candidate that you hired stand out? Successes have been highly motivated self-sufficient accountability detail oriented and interest in the field/industry Job Description: Senior Technical Business Analyst Location: Chicago Hybrid - Must be able to be in person at Willis Tower 2 days/week Top Five Skills : Extensive experience writing detailed technical user stories and acceptance criteria in accordance with Agile methodology principles Understanding and experience working with sequence diagrams data models and technical architecture. Proficient with Microsoft Office tools including Word Excel and PowerPoint and Azure DevOps ADO Effective written and verbal communication with the presence to lead meetings with key stakeholders Ability to multi-task across multiple project topics and workstreams while maintaining high standards for thorough documentation and attention to detail Reliable proactive and self-motivated Project Details : We need a talented Senior Technical Business Analyst to fill a critical opening on our PSS Passenger Service System team. We are working to completely transform and modernize our PSS over the next several years which will result in an industry leading platform This a once in a career opportunity to rethink and shape our core PSS for years to come. Join us on a team that will work with a broad scope of dedicated individuals and influence decisions about the PSS of the future. This position will play an integral role identifying and documenting technical product requirements and acceptance criteria. In this role they will ensure collaboration and alignment between functional product requirements from business/subject matter experts and multiple development and architecture teams Responsibilities include but are not limited to the following: - Lead meetings with project technical leads to document process flows user stories and acceptance criteria Process modeling and analysis business and technical Translating data models into user stories and acceptance criteria Proactively identifying and documenting gaps in requirements Prepare other technical documentation as needed Preferred not required: .NET and AWS stack experience Developer experience Knowledge/expertise of airline PSS systems functionality and industry standards Required qualifications : Bachelors degree in Information Technology or equivalent experience Five or more years of IT experience or any equivalent combination of experience education and/or training Experience in Agile methodology including writing of technical user stories and acceptance criteria Experience using Microsoft Office tools including Word Excel and PowerPoint Proficiency in Azure DevOps ADO or equivalent tools Excellent technical documentation and attention to detail Reliable punctual attendance is an essential function of the position Skill Highlights- please indicate the # of years on each of the following skills: Business Analysis Developer experience Expertise of airline PSS systems functionality and industry standards Experience in Agile methodology including writing of technical user stories and acceptance criteria Azure DevOps ADO .NET and AWS stack experience Translating data models and process models into user stories and acceptance criteria Proactively identifying and documenting gaps in requirements Process modeling and analysis business and technical