Initiate and maintain systematic and frequent contact with advisees. Manage a caseload of new students through the application process up to registration. Advise students about degree pathways and academic requirements.
Advise prospective students and families about the admissions and enrollment process; application, testing requirements, orientation, transcript, immunization, and FASFA. Follow-up with applicants regarding outstanding documents required for registration.
Input immunization records, high school and college transcripts, residency updates, and test scores/records to update student's admissions status.
Refer students to the appropriate specialized staff for such issues as disability services, counseling, international student services, financial assistance, tutoring, etc.
Additional Job Functions:
Serve as a liaison and foster intentional relationships with other advisors, offices, and departments.
Stay abreast of changing institutional information including admissions requirements, new programs, course changes, deadlines, important dates, costs, expanding facilities, updates in college-wide initiatives, and state and federal mandates.
Performs other duties as assigned.
REQUIRED/MINIMUM QUALIFICATIONS
Knowledge, Skills and Abilities:
Ability to demonstrate the College values
Knowledge of admissions processes and requirements.
Knowledge of TSIA and academic requirements.
Knowledge of intentional and proactive advising practices.
Knowledge of institutional policies and procedures.
Understand the institution''s interpretation of FERPA rules of the release of student information to faculty, parents, students, etc.
Understand and be able to use MySanJac GPS to perform and interpret educational planning and degree audits.
Know graduation requirements for future planning.
Detail oriented in order to maintain accurate records (including electronic records) of interactions with students.
Be a student advocate when appropriate.
Serve as a liaison and foster intentional relationships with other advisors, offices, and departments.
Knowledge of other student support services and specialized staff for such issues as disability services, counseling, financial assistance, tutoring, etc.
Have working knowledge of Banner Student module and WebXtender
Must be extremely accurate and have excellent communication, proof-reading, grammar and spelling skills
Must be willing to adapt to changes in policies and procedures
Must be able to work unsupervised and multitask in a fast-paced office environment
Must possess personal PC computer literacy
Must possess outstanding customer service skills and interpersonal skills
Must be team-oriented with the ability to work well with other staff members in the development
In-depth knowledge of Banner Student modules (preferred)
In-depth knowledge of current Texas Higher Education Coordinating Board rules and regulations (preferred)
In-depth knowledge of and ability to enforce institutional policies and procedures (preferred)
Understanding of FERPA law (preferred)
Education and Experience:
Required Education:
Associate degree or three years of related experience
Preferred Education and Experience:
Bachelor's degree
Bilingual candidates are encouraged to apply
Salary Grade: CLERI
Salary is based on the Board-approved salary schedule for the current fiscal year. See Salary Schedule
Requisition Number: req6382
Posting Close Date: 8/31/2026
Numbers & Facts
Location
Pasadena, TX
Skills
Case Managementunmatched
Communication Skillsunmatched
Computer Skillsunmatched
Customer Support/Serviceunmatched
Detail Orientedunmatched
Disability Accommodationsunmatched
Family Educational Rights and Privacy Act (FERPA)unmatched
GPS (Global Positioning System)unmatched
Higher Educationunmatched
Interpersonal Skillsunmatched
Legalunmatched
Multitaskingunmatched
Record Keepingunmatched
Regulationsunmatched
Student Servicesunmatched
Team Playerunmatched
Time Managementunmatched
Training/Teachingunmatched
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